G
Guest
I have access to download zip files from a clients website. The IT department gave me a new computer. I now have major problems getting into the site, and downloading the zips. IT has no clue how to fix it. I know it is the computer because I uploaded the certificate to my home computer and had no problem getting in.
They way it is supposed to work is: I follow a link in an email, it takes me to a login page, it then is supposed to take me to another login page. Instead I get a garbage page. I have to click the link again and it then takes me to the 2nd login page because I have already gone through the first one. It then takes me to the specific file I need. When I click the zip link, instead of giving me the option of where I want to save the file, it automatically goes to the temp directory and when it finishes, it opens the zip file. Unfortunately the files opens empty
What I have to do is go to their the old website (don't know how much longer it will be available). I still have the problem logging in, and it still automatically takes me to the temp directory and opens the zip, but this time the zip file has files, and I then save it to where I want
Does anyone know what settings are messed up on this computer and how to fix it??????
Thanks a million
They way it is supposed to work is: I follow a link in an email, it takes me to a login page, it then is supposed to take me to another login page. Instead I get a garbage page. I have to click the link again and it then takes me to the 2nd login page because I have already gone through the first one. It then takes me to the specific file I need. When I click the zip link, instead of giving me the option of where I want to save the file, it automatically goes to the temp directory and when it finishes, it opens the zip file. Unfortunately the files opens empty
What I have to do is go to their the old website (don't know how much longer it will be available). I still have the problem logging in, and it still automatically takes me to the temp directory and opens the zip, but this time the zip file has files, and I then save it to where I want
Does anyone know what settings are messed up on this computer and how to fix it??????
Thanks a million