accessing company's e-mail from home

[Guest]

Hi all. I realize you are very busy at this time of the year, but I hope you
don't mind if I pick your brains for a moment. I recently purchased a new
dell with a windows xp home operating system. My former computer, had a
windows 98 second edition operating system. When I would attempt to access
my school's e-mail account from home (webmail.centennialsd.org) I would get
the pop up box with three separate lines: user name, password, and domain.
There was also the option to check remember password, so I wouldn't have to
enter it each time.

In Windows XP home, there are only two lines, user name and password. I
remembered to enter my domain\username as my username from my school, and my
password was as usual. However there was no check box to remember my
password. There was a drop down arrow by the user name box, but even after I
logged on successfully, the drop down box did not remember my user name or
password. There was a littl grayed out box with three dots in it next to the
drop down arrow, but it never became active. Is this due to a change in
Windows XP versus Windows 98, or is there a security setting or something in
Windows XP that I can change so I can story this information. Typing
domain\username and my password each time to check is a pain.
Thanks for any help anyone can give.

 

[Jim Macklin]

Windows XP Home doesn't do domains, you should see if Dell
will upgrade you for the $70 they charge if you order XP
Pro.

If it was recently enough, they might do it for you or you
can return the computer for exchange. Did you ever wonder
why they have those "refurbished" new machines?

You might be able to find a third-party program to use to
join a domain or your school might have a way to get the
email without logging onto the domain.

BTW, since this is a newsgroup, it isn't MS tech support,
paid or otherwise. The season doesn't make it busy. We are
all volunteers.

--
Merry Christmas
Have a Safe and Happy New Year
Live Long and Prosper
Jim Macklin
| Hi all. I realize you are very busy at this time of the
year, but I hope you
| don't mind if I pick your brains for a moment. I recently
purchased a new
| dell with a windows xp home operating system. My former
computer, had a
| windows 98 second edition operating system. When I would
attempt to access
| my school's e-mail account from home
(webmail.centennialsd.org) I would get
| the pop up box with three separate lines: user name,
password, and domain.
| There was also the option to check remember password, so I
wouldn't have to
| enter it each time.
|
| In Windows XP home, there are only two lines, user name
and password. I
| remembered to enter my domain\username as my username from
my school, and my
| password was as usual. However there was no check box to
remember my
| password. There was a drop down arrow by the user name
box, but even after I
| logged on successfully, the drop down box did not remember
my user name or
| password. There was a littl grayed out box with three
dots in it next to the
| drop down arrow, but it never became active. Is this due
to a change in
| Windows XP versus Windows 98, or is there a security
setting or something in
| Windows XP that I can change so I can story this
information. Typing
| domain\username and my password each time to check is a
pain.
| Thanks for any help anyone can give.

 

[Vagabond Software]

Using the Tools-Internet Options menu in Internet Explorer, select the Content tab and click the AutoComplete button.

Check the "Prompt me to save passwords" checkbox and click OK. Close all instances of Internet Explorer, then try your mail site again.

If this doesn't help, I have one more idea we can try.

carl

 

[Guest]

BTW, as you put it, as it's Christmas, be the Good Guy, as I know you are,
having read your most helpful and voluntary responses for some considerable
time. Most of us don't know where to go for help and most of us, including
me, don't understand fully the difference between MS tech support and this
particular newsgroup. MS is everything that is in MS, including this website.
Why shouldn't he come to those who can help, without being chastised for so
doing?

 

[Guest]

Thanks Carl. I am at work now, so I will try your suggestion later tonight,
and post back tomorrow.

 

[Jim Macklin]

He was answered and informed, there was no name calling,
chastisement, or ridicule.
MS tech support, like tech support from General Motors is
from paid professionals and usually costs time and money.

A newsgroup is just that an Internet website open to anyone.
The only connection this site has to Microsoft Corp. is that
the subject is computers and software and the MS Corp. is
kind enough to provide the hosting service free of charge.

Had the OP ask Dell sales or tech support BEFORE he placed
his order and properly described his needs, he would have
been told he needed to buy XP Pro. Had he studied the
Microsoft XP Homepage and linked info, he would have
learned. Whether buying a computer, software or a kitchen
blender, the customer must know what he needs.


--
Merry Christmas
Have a Safe and Happy New Year
Live Long and Prosper
Jim Macklin
message
| BTW, as you put it, as it's Christmas, be the Good Guy, as
I know you are,
| having read your most helpful and voluntary responses for
some considerable
| time. Most of us don't know where to go for help and most
of us, including
| me, don't understand fully the difference between MS tech
support and this
| particular newsgroup. MS is everything that is in MS,
including this website.
| Why shouldn't he come to those who can help, without being
chastised for so
| doing?
|
| "Jim Macklin" wrote:
|
| > Windows XP Home doesn't do domains, you should see if
Dell
| > will upgrade you for the $70 they charge if you order XP
| > Pro.
| >
| > If it was recently enough, they might do it for you or
you
| > can return the computer for exchange. Did you ever
wonder
| > why they have those "refurbished" new machines?
| >
| > You might be able to find a third-party program to use
to
| > join a domain or your school might have a way to get the
| > email without logging onto the domain.
| >
| > BTW, since this is a newsgroup, it isn't MS tech
support,
| > paid or otherwise. The season doesn't make it busy. We
are
| > all volunteers.
| >
| > --
| > Merry Christmas
| > Have a Safe and Happy New Year
| > Live Long and Prosper
| > Jim Macklin
message
| >
| > | Hi all. I realize you are very busy at this time of
the
| > year, but I hope you
| > | don't mind if I pick your brains for a moment. I
recently
| > purchased a new
| > | dell with a windows xp home operating system. My
former
| > computer, had a
| > | windows 98 second edition operating system. When I
would
| > attempt to access
| > | my school's e-mail account from home
| > (webmail.centennialsd.org) I would get
| > | the pop up box with three separate lines: user name,
| > password, and domain.
| > | There was also the option to check remember password,
so I
| > wouldn't have to
| > | enter it each time.
| > |
| > | In Windows XP home, there are only two lines, user
name
| > and password. I
| > | remembered to enter my domain\username as my username
from
| > my school, and my
| > | password was as usual. However there was no check box
to
| > remember my
| > | password. There was a drop down arrow by the user
name
| > box, but even after I
| > | logged on successfully, the drop down box did not
remember
| > my user name or
| > | password. There was a littl grayed out box with three
| > dots in it next to the
| > | drop down arrow, but it never became active. Is this
due
| > to a change in
| > | Windows XP versus Windows 98, or is there a security
| > setting or something in
| > | Windows XP that I can change so I can story this
| > information. Typing
| > | domain\username and my password each time to check is
a
| > pain.
| > | Thanks for any help anyone can give.
| >
| >
| >

 

[Eric and Megan Swope]

Hi Carl. I tried your suggestion with tools, internet options menu, auto
complete, etc. and no dice. Maybe we can try your other suggestion.

 

[Vagabond Software]

Are you connected through an "always on" broadband straight through your browser or are you launching some sort of VPN session before visiting the webmail site?

Also, under the Internet Explorer Tools-Internet Options menu, select the Security tab and click the Custom button. Scroll all the way to the bottom of the list of options and tell me the setting of your User Authentication.

carl

 

[Alex Nichol]

Windows XP Home doesn't do domains, you should see if Dell
will upgrade you for the $70 they charge if you order XP
Pro.

He was apparently having satisfactory service in Win98 though, which
does not do domains either, in the sense of joining one. It was
presumably logging to a specific resource that had been set up by the
domain administrator. XP home can do this too, but may need action by
the admin to allow it on this machine

 

[Guest]

Hey Carl. Thanks again for your information. I am at work now, so I will
try this later this afternoon and let you know the information you asked for.

 

[Guest]

Hi Alex. How can I grant permission or access to do this like you are
talking about below in Win XP home? I am the administrator account on the
computer, but don't know what to look for as far as granting access. If you
need more info let me know. Thanks so much.

 

[Jim Macklin]

I saw that after I did the quick reply after seeing his
comment about three lines and domain.


message | "Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm>
wrote:
|
| >Windows XP Home doesn't do domains, you should see if
Dell
| >will upgrade you for the $70 they charge if you order XP
| >Pro.
|
| He was apparently having satisfactory service in Win98
though, which
| does not do domains either, in the sense of joining one.
It was
| presumably logging to a specific resource that had been
set up by the
| domain administrator. XP home can do this too, but may
need action by
| the admin to allow it on this machine
|
|
| --
| Alex Nichol MS MVP (Windows Technologies)
| Bournemouth, U.K. (e-mail address removed)8E8L.org (remove the D8
bit)

 

[Eric and Megan Swope]

Ok Carl, here you go. Setting is "automatic logon in intranet only."

Also, I connect to the internet via DSL, but I have to click on an icon, and
a connect button before I am connected, it is not always on.


Are you connected through an "always on" broadband straight through your
browser or are you launching some sort of VPN session before visiting the
webmail site?

Also, under the Internet Explorer Tools-Internet Options menu, select the
Security tab and click the Custom button. Scroll all the way to the bottom
of the list of options and tell me the setting of your User Authentication.

carl

 

[Vagabond Software]

Ok... open My Computer and browse to the 'C:\Documents and Settings\<yourusername>\Cookies' folder. Look for a cookie from centennialsd.org.

If it exists, delete it (only if you know ALL your related passwords). Close all instances of Internet Explorer, then relaunch IE and try your server again.

carl