Access violations in ntdll.dll

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Guest

I'm using a dvd processing program and it gets halfway through the compiling
and XP shuts it down for an access violation in ntdll.dll. I've run across
this thread many times on the web but no solution is offered. the only
mention of a possible fix is Windows_XP_Patch:_Q815411. I got the patch from
a non-ms site (because microsoft won't list it for download) but the current
version of sp2 won't let me run it. As mentioned I have all the lastest
updates to sp2 installed and I'm running Xp pro. 1 gig ram and an AMD 3200+
processor. The voilation is listed below:

DVDEngine SEH EXCEPTION (0xC0000005: ACCESS_VIOLATION) was raised in
NTDLL.DLL at RVA 0x00011C48.
[01:55:40] DVDEngine ********END: VTSTT_VOBS#1 - Process Create
[01:55:40] DVDEngine ******END: Create - VTSTT_VOBS#1
[01:55:40] DVDEngine ****END: _DVDVideo - Create
[01:55:40] DVDEngine **END: IDVDVideoSessionImpl - CreateVOBs
[01:55:40] DVDEngine **BEGIN: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl
[01:55:40] DVDEngine **END: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl

Could XP be preventing a Data Execution Request be the program is accessing
so many resources? And if so , what's the fix

Any help would be appreciated.
 
There are a few problems here:
1) You didn't specify what DVD software and it's version number you are using.
2) This sounds to be a problem specific to this software and not Windows.
3) You should check the manufacturers web site in the FAQs, Forums, and at
least contact Tech Support to see if they have an answer for you.
4) Do you have the latest updates for your program? If not...
5) Has this error always occured with this program, if not how long, if so
then you might need different software.

-Dan
 
LittleMoo said:
There are a few problems here:
1) You didn't specify what DVD software and it's version number you are using.
2) This sounds to be a problem specific to this software and not Windows.
3) You should check the manufacturers web site in the FAQs, Forums, and at
least contact Tech Support to see if they have an answer for you.
4) Do you have the latest updates for your program? If not...
5) Has this error always occured with this program, if not how long, if so
then you might need different software.

-Dan
Click to expand...

Dan,

Nero 7.5.1.1 all updates applied to all affected (including
windows)software. I exhaust all avenues (especially the offending program and
microsoft) before I even begin to enter a forum. I was hoping someone had a
similar occurance.
 
needlove said:
im not a pervert
you wanna look at this together?

Jim C said:
I'm using a dvd processing program and it gets halfway through the
compiling
and XP shuts it down for an access violation in ntdll.dll. I've run across
this thread many times on the web but no solution is offered. the only
mention of a possible fix is Windows_XP_Patch:_Q815411. I got the patch
from
a non-ms site (because microsoft won't list it for download) but the
current
version of sp2 won't let me run it. As mentioned I have all the lastest
updates to sp2 installed and I'm running Xp pro. 1 gig ram and an AMD
3200+
processor. The voilation is listed below:

DVDEngine SEH EXCEPTION (0xC0000005: ACCESS_VIOLATION) was raised in
NTDLL.DLL at RVA 0x00011C48.
[01:55:40] DVDEngine ********END: VTSTT_VOBS#1 - Process Create
[01:55:40] DVDEngine ******END: Create - VTSTT_VOBS#1
[01:55:40] DVDEngine ****END: _DVDVideo - Create
[01:55:40] DVDEngine **END: IDVDVideoSessionImpl - CreateVOBs
[01:55:40] DVDEngine **BEGIN: IDVDVideoSessionImpl -
~IDVDVideoSessionImpl
[01:55:40] DVDEngine **END: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl

Could XP be preventing a Data Execution Request be the program is
accessing
so many resources? And if so , what's the fix

Any help would be appreciated.
Click to expand...


Do you require anymore info with regards to this problem or am I in the wrong forum?
Click to expand...
 
Jim C said:
Dan,

Nero 7.5.1.1 all updates applied to all affected (including
windows)software. I exhaust all avenues (especially the offending program and
microsoft) before I even begin to enter a forum. I was hoping someone had a
similar occurance.
Click to expand...

It could be a problem with DEP. At least that's what it sounds like from
your error. Try turning off DEP and see if you still get the error.

Get into your boot.ini file. My Computer -> drive C
Go to Tools -> Folder Options, go to the View tab
Select Show hidden files and folders
Uncheck Hide protected operating system files, click yes on the dialog
You'll now have access to your boot.ini file

Double click boot.ini
In the line that starts with multi(0)... find the part that says
"/noexecute=optin" without the quotes

Change this to read "/noexecute=optout" without the quotes, save the file.
The line should look something like this:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /noexecute=optin /fastdetect
This way you'll be able to configure DEP to exclude Nero.

Now right click on My Computer, select Properties, go to the Advanced tab,
under Performance click Settings.
Go to the tab that says Data Execution Prevention.
Select the second option - Turn on DEP for all programs and services except
those I select:
Click Add, go to C -> Program Files -> Nero -> Nero 7 -> Core and add
nero.exe and NeroCmd.exe, click Apply then OK.

After this you will probabl need to restart your system and see if it makes
any difference.

-Dan
 
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