Access to e-mail attachments

[Guest]

Whenever I send work home I can't open the e-mail attachments. Outlook express removes access to them because it thinks they are unsafe (no way they can be). Does anyone know how I can open them / restore access
All advice gratefully received. I have a deadline to meet.

 

[Kaylene aka Taurarian]

Start Outlook Express.
.. On the Tools menu, click Options.
.. Click the Security tab, click to clear the Do not allow attachments to be
saved or opened that could potentially be a virus check box under Virus
Protection, and then click OK.

Whenever I send work home I can't open the e-mail attachments. Outlook express

removes access to them because it thinks they are unsafe (no way they can be).
Does anyone know how I can open them / restore access ?

 

[Guest]

Kaylene. Thanks it works. Seems obvious - but if you've never done it ... Appreciate your help

 

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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[Kaylene aka Taurarian]

You're welcome.
Kaylene

Kaylene. Thanks it works. Seems obvious - but if you've never done it ...

Appreciate your help