Access is denied.

T

TonyG

I have a HP LaserJet 1000 connected to my desktop computer running XP. I
bought a new Laptop that runs Vista.

On the Laptop when I "Add a printer" I give the printer's share name. Vista
displays a message box that says "Windows cannot connect to the printer.
Access is denied." The printer connects and works fine with my old XP
Laptop and my kids computers. HOW CAN I FIX THIS for my Vista Laptop?


The same thing happens when I try to connect to my Lexmark Z25 Inkjet
printer.
 
M

Malke

TonyG said:
I have a HP LaserJet 1000 connected to my desktop computer running XP. I
bought a new Laptop that runs Vista.

On the Laptop when I "Add a printer" I give the printer's share name. Vista
displays a message box that says "Windows cannot connect to the printer.
Access is denied." The printer connects and works fine with my old XP
Laptop and my kids computers. HOW CAN I FIX THIS for my Vista Laptop?


The same thing happens when I try to connect to my Lexmark Z25 Inkjet
printer.

You need to first set up file/printer sharing on your Local Area
Network. Then you can share out the printer connected to your XP desktop
and print to it from your Vista laptop. Here is a general cut/paste for
networking help. Take it slowly and methodically and it is really very easy.

This link will take you through Vista networking very well:

http://www.microsoft.com/technet/network/evaluate/vista_fp.mspx

Problems sharing files between computers on a network are generally
caused by 1) a misconfigured firewall; or 2) inadvertently running two
firewalls such as the built-in Windows Firewall and a third-party
firewall; and/or 3) not having identical user accounts and passwords on
all Workgroup machines; 4) trying to create shares where the operating
system does not permit it.

Here are some general networking tips for home/small networks:

1. Configure firewalls on all machines to allow the Local Area Network
(LAN) traffic as trusted. With Windows Firewall, this means allowing
File/Printer Sharing on the Exceptions tab. Normally running the Network
Setup Wizard on XP will take care of this for those machines.The only
"gotcha" is that this will turn on the XPSP2 Windows Firewall. If you
aren't running a third-party firewall or have an antivirus with
"Internet Worm Protection" (like Norton 2006/07) which acts as a
firewall, then you're fine. With third-party firewalls, I usually
configure the LAN allowance with an IP range. Ex. would be
192.168.1.0-192.168.1.254. Obviously you would substitute your correct
subnet. Do not run more than one firewall.

2. With earlier Microsoft operating systems, the name of the Workgroup
didn't matter. Apparently it does with Vista, so put all computers in
the same Workgroup. This is done from the System applet in Control
Panel, Computer Name tab.

3. Create identical user accounts and passwords on all machines. If you
wish a machine to boot directly to the Desktop (into one particular
user's account) for convenience, you can do this. The instructions at
this link work for both XP and Vista:

Configure Windows to Automatically Login (MVP Ramesh) -
http://windowsxp.mvps.org/Autologon.htm

4. If one or more of the computers is XP Pro or Media Center:

a. If you need Pro's ability to set fine-grained permissions, turn off
Simple File Sharing (Folder Options>View tab) and create identical user
accounts/passwords on all computers.

b. If you don't care about using Pro's advanced features, leave the
Simple File Sharing enabled.

Simple File Sharing means that Guest (network) is enabled. This means
that anyone without a user account on the target system can use its
resources. This is a security hole but only you can decide if it matters
in your situation.

I think it is a good idea to create the identical user
accounts/passwords in any case when Vista machines are involved and it
isn't an onerous task with home/small networks.

5. Create shares as desired. XP Home does not permit sharing of users'
home directories (My Documents) or Program Files, but you can share
folders inside those directories. A better choice is to simply use the
Shared Documents folder. See the first link above for details about
Vista sharing.


Malke
 
T

TonyG

No joy..

Please understand Malke. I appreciate your time. I need to vent at
Microsoft.

I have spent an hour and a half screwing around trying to get my Vista
machine to print. You gave me a link to a complicated 12 page document about
printer sharing. The fact that it takes 12 pages to describe something ...
That fact alone tells you this goofed up. This is way to complicated. I have
5 PCs on my home network running Windows 2000 and XP. They can all connect
to a printer on my XP machine. I buy the latest and greatest Vista machine
and after an hour and a half of work I still can't get it to connect to
printer. I don't have the time for this... Maybe I'll spend more time after
I cool down.
 
T

TonyG

Let me ask this question.

The printer I'm trying to connect to is a HP LaserJet 1000. The HP web site
says there isn't a driver for Vista for this printer. BUT... The printer is
connected to my XP box and works fine. Other XP and Windows 2000 computers
on my network use the printer perfectly. All I want is for my new Vista
computer to also be able to print across the network to the printer.

The fact that there isn't a Vista driver... Does that effect my situation?
 
K

Ken Blake, MVP

Let me ask this question.

The printer I'm trying to connect to is a HP LaserJet 1000. The HP web site
says there isn't a driver for Vista for this printer. BUT... The printer is
connected to my XP box and works fine. Other XP and Windows 2000 computers
on my network use the printer perfectly. All I want is for my new Vista
computer to also be able to print across the network to the printer.

The fact that there isn't a Vista driver... Does that effect my situation?


Yes, you need a Vista driver to do this.

Don't blame Microsoft for the lack of a driver. It's HP that has to
write it, not Microsoft.

By the way, this is a very common problem whenever *any* new operating
system comes out. There aren't always drivers immediately available
for all peripherals.
 

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