"access is denied"

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Norton AntiVirus has instructed me to delete certain
files using Windows Explorer. When I click on those
files to delete them, however, I find that "access is
denied". How do I get rid of those files?!
 
Try it in Safe Mode:
Reboot tapping F8 each second.
Select Safe Mode at the menu.
 
Apparently, that virus file may be residing in your System Restore folder.
To remove that virus file, you'll have to turn-off System Restore,
reboot, then turn System Restore back on.

How to turn on and turn off System Restore in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310405&Product=winxp

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;810881&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| Norton AntiVirus has instructed me to delete certain
| files using Windows Explorer. When I click on those
| files to delete them, however, I find that "access is
| denied". How do I get rid of those files?!
 
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