access denied

[Kenard Booker]

I bought a laptop with vista basic on it used it for about a week. Now it
tells me access denied to my hard drive. Can't save anything and can't
delete anything. Any help

 

[Jane C]

Hi,

Can you describe exactly what you are trying to do when you get an Access
Denied message? What are you trying to save, and where?

 

[Kenard Booker]

Thanks for the help:

Anything on my C drive is not changeable. When I log on and go to my
computer and look at properties for c drive it say's access denied when I
try to use administrator password it gives me access denied. Contact
administrator.

 

[Kenard Booker]

Took computer back to best Buy where I purchased it. They could not figure
it out either. So, finally just reset computer to original state.