Access 97 rtf report auto converts to xls as attachment

G

Guest

I'm using Access97 and I have 20 + users. All users use Win XP, Office 97 and
Lotus Notes for e-mail. Various reports are generated and e-mailed directly
from my db through Lotus Notes. The report from the db that is placed in
e-mail as an attachment is in rtf format. I have 1 user that their system
converts the rtf attachment to an xls attachment automatically and the report
basically becomes unreadable. I have not been able to determine the cause of
this problem to correct it. Any suggestions would be greatly appreciated.
 
R

Rick Brandt

Kirk said:
I'm using Access97 and I have 20 + users. All users use Win XP,
Office 97 and Lotus Notes for e-mail. Various reports are generated
and e-mailed directly from my db through Lotus Notes. The report from
the db that is placed in e-mail as an attachment is in rtf format. I
have 1 user that their system converts the rtf attachment to an xls
attachment automatically and the report basically becomes unreadable.
I have not been able to determine the cause of this problem to
correct it. Any suggestions would be greatly appreciated.
Click to expand...

See this Microsoft article...

http://support.microsoft.com/?kbid=555020
 

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