A program is trying to access e-mail addresses...

  • Thread starter Thread starter Franz C. Brunner
  • Start date Start date
F

Franz C. Brunner

Everytime I start Outlook I get the message "A program is
trying to access e-mail addresses you have stored in
Outlook." How can I turn this off? Is there a registry
hack or so?

Thanks for any help in this matter!!!
 
SYMPTOMS
When you attempt to send an e-mail message (Send To on the File menu or the
E-mail button on the Standard toolbar), you may receive the following prompt
one or more times:

A program is trying to access e-mail addresses you have stored in Outlook.
Do you want to allow this?

If this is unexpected, it may be a virus and you should choose "No".
CAUSE
This behavior occurs if you have installed the Outlook E-mail Security
Update. The Outlook E-mail Security Update provides additional levels of
protection against malicious e-mail messages. The update changes the way
that Outlook handles attachments and the way that Outlook can be controlled
programmatically.

For additional information about this update, please see one of the
following articles in the Microsoft Knowledge Base, depending on which
version of Outlook you have:
262631 OL2000: Information About the Outlook E-mail Security Update

262617 OL98: Information About the Outlook E-mail Security Update
 
This was an update explicitly recommended by Microsoft.
In the meantime I upgraded to Office 2003. How can I
remove this annoying behavior? Is there a registry hack?
 
It might be worth a try because you cannot remove or uninstall the update.
If you are using XP you could do a system restore to a point just before you
installed the crappy update .
 
Please note that there is no outside program asking for
access to Outlook - it is Outlook itself. Strange?!
The behavior already occured with Outlook XP and I hoped
it would disappear when I updated to 2003. It's simply
too long ago and I installed some other new software in
the meantime therefore it would probably not be a good
idea to use system restore. On a rainy sunday afternoon I
will try to uninstall Office 2003, manually delete all
registry keys \software\microsoft\office... and try to
reinstall Office. If the problem persists I will have to
do the famous "format c:".
I would appreciate if someone would come up with
a "elegant" solution instead...
 
Still trying to find a fix for you.

Try this:
WORKAROUND
The work around this problem, turn off the ICQ COM add-in in Outlook. To do
this:
On the Tools menu, click Options.
On the Other tab, click Advanced Options.
Click COM Add-Ins.
Click to clear the ICQ Express check box.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
 
There definitely is an application at work here. This behavior does not
occur on its own. Since the behavior occurs when you start Outlook, I would
suspect a COM add-in that hasn't been written to avoid the security prompts.
You can use Outlook 2003 VBA to see what COM add-ins are installed by using
the code at http://www.outlookcode.com/codedetail.aspx?id=376

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I don't remember where I found this, but this seems to fix
it on our employees' computers running SP3.

The problem seems to be Word XP (or an add-in used in Word)
used as the message editor. When this is turned off the
message (on our computers) goes away. I don't really like
using Word as the editor anyways, so this is fine for me.

Go into Outlook. In the Tools menu, select Options. In the
new window go to the Mail Format tab and uncheck the boxes
at the top specifying that Word be used as the editor.

Hope this helps.

Richard
 
The most common add-in for Word that causes this behavior is the Acrobat
PDFMaker tool. You can disable that application's Outlook integration with a
Windows registry change, as detailed at
http://www.slipstick.com/outlook/ol2002sp3.htm#problems . That will allow
you to continue to use Word as the email editor.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Thanks for the tip.
-----Original Message-----
The most common add-in for Word that causes this behavior is the Acrobat
PDFMaker tool. You can disable that application's Outlook integration with a
Windows registry change, as detailed at
http://www.slipstick.com/outlook/ol2002sp3.htm#problems . That will allow
you to continue to use Word as the email editor.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers






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