64 bit to 32 bit

[Guest]

I purchased an HP notebook with Vista Ultimate 64 bit installed. None of my
periferals work with the 64 bit processor.

Can I "downgrade" to the 32 bit version of Vista?

Thanks,
Craig.

 

[Malke]

I purchased an HP notebook with Vista Ultimate 64 bit installed. None of my
periferals work with the 64 bit processor.

Can I "downgrade" to the 32 bit version of Vista?

You will need to do a clean install. You should contact HP and see if
they will take the machine back for an exchange or let you exchange your
64-bit restore disks for the 32-bit ones you want.


Malke

 

[Guest]

I have the same problem, hit the HP chat, and:

Rep: as your Notebook is preinstalled with vista64 bit there is no option
to get the vista32 disc from Hp.
Rep: However, you can purchase retail version of vista from microsoft

 

[Rick Rogers]

Hi,

Go here, start near the bottom of the page:
http://www.microsoft.com/windows/products/windowsvista/editions/64bit.mspx

This only applies to retail packaged products. OEM are not eligible for
exchange.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Lightforge]

Please keep in mind that computers purchased from companies like Dell have
OEM Vista installed. This means you legally cannot move it to a new machine.
Thus you wouldn't be able to just trade the discs.