G
Guest
Dear Sir/Madam
I have purchased the Win XP Pro software and I have installed(by myself) the same in my computer.
However, after a few days of usage, I encountered the foll problem:
Initially when Yahoo chat messenger was being used for chatting, suddenly RPC error will appear and then auto -shutdown will take place. After 4 or 5 such instances, the foll problem started:
After the selection of user is done, and when the desktop is visible, suddenly there is a msg telling the the computer will shutdown- a 60 sec countdown timer starts- reason given:NT Authority/System, RPC call problem etc.
In the event log, I found that there was an error is COM+ call, RPC problem etc.
I tried to perform simple operations like copy and paste but pasting func became totally disabled when the abv timer started.
Even the control-alt-del etc doesn't work when the timer starts.
XP Help files didn't mention about such issues. In despair, I tried to start in XP Safe mode and checked whether disabling RPC services providing endpoint mapper & misc RPC services(from Services screen helps or not). I was able to disable- the RPC error upon logging was not there but the computer became totally unoperational after that-this service couldn't be enabled again even by administrator.
Is there any things I can do to prevent above situations?
Before installing any software like a digital camera software, is there anythg I need to check?
During surfing of NET do I need to enable/disable some settings?
Is there any way I can disable such shutdowns?
I would like to request advise/help and point-by-point reply to above questions.
Yours truly,
S Dutta
I have purchased the Win XP Pro software and I have installed(by myself) the same in my computer.
However, after a few days of usage, I encountered the foll problem:
Initially when Yahoo chat messenger was being used for chatting, suddenly RPC error will appear and then auto -shutdown will take place. After 4 or 5 such instances, the foll problem started:
After the selection of user is done, and when the desktop is visible, suddenly there is a msg telling the the computer will shutdown- a 60 sec countdown timer starts- reason given:NT Authority/System, RPC call problem etc.
In the event log, I found that there was an error is COM+ call, RPC problem etc.
I tried to perform simple operations like copy and paste but pasting func became totally disabled when the abv timer started.
Even the control-alt-del etc doesn't work when the timer starts.
XP Help files didn't mention about such issues. In despair, I tried to start in XP Safe mode and checked whether disabling RPC services providing endpoint mapper & misc RPC services(from Services screen helps or not). I was able to disable- the RPC error upon logging was not there but the computer became totally unoperational after that-this service couldn't be enabled again even by administrator.
Is there any things I can do to prevent above situations?
Before installing any software like a digital camera software, is there anythg I need to check?
During surfing of NET do I need to enable/disable some settings?
Is there any way I can disable such shutdowns?
I would like to request advise/help and point-by-point reply to above questions.
Yours truly,
S Dutta