4GB RAM but only 2038mb showing - Vista 32 bit.


O

onedaymyfriend

Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo CPU
- T7250, a 200GB Hard drive and 4096mb RAM. It's also running on VISTA Home
Premium - 32bit.

When i go in to the speed/performance screen it show that I have 2038mb
RAM?? I thought it was meant to be 4096mb??

So went to the system info screen in the start menu, it shows the following:-

Total Physical Memory:- 2037.81mb

Available Physical Memory:- 1.11GB
**You've probably guessed that I confused by now**
Total Virtual Memory:- 4.19GB

Available Virtual Memory:- 3.33GB

Page File Space:- 2.28GB

I would be so grateful if someone can explain this infomation to me. Do I
have 4GB of RAM??

I understand that I should be able to see 3GB with 32bit Vista, noy just
under 2GB

Any help VERY much appreciated,

Thanks,

Darren
(e-mail address removed)
 
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J

John Inzer

onedaymyfriend said:
Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2
Duo CPU - T7250, a 200GB Hard drive and 4096mb RAM. It's also running
on VISTA Home Premium - 32bit.

When i go in to the speed/performance screen it show that I have
2038mb RAM?? I thought it was meant to be 4096mb??

So went to the system info screen in the start menu, it shows the
following:-

Total Physical Memory:- 2037.81mb

Available Physical Memory:- 1.11GB
**You've probably guessed that I confused by now**
Total Virtual Memory:- 4.19GB

Available Virtual Memory:- 3.33GB

Page File Space:- 2.28GB

I would be so grateful if someone can explain this infomation to me.
Do I have 4GB of RAM??

I understand that I should be able to see 3GB with 32bit Vista, noy
just under 2GB

Any help VERY much appreciated,

Thanks,

Darren
(e-mail address removed)
=====================================
Probably not what you are seeking...but maybe
the following articles will offer some ideas:

(929605) The system memory that is reported
in the System Information dialog box in Windows
Vista is less than you expect if 4 GB of RAM is
installed
http://support.microsoft.com/kb/929605/en-us

(929580) Windows Vista or Windows Server
2003 may report less memory than you expect
http://support.microsoft.com/kb/929580/en-us

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
A

Augustus

onedaymyfriend said:
Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo
CPU
- T7250, a 200GB Hard drive and 4096mb RAM. It's also running on VISTA
Home
Premium - 32bit.

When i go in to the speed/performance screen it show that I have 2038mb
RAM?? I thought it was meant to be 4096mb??

So went to the system info screen in the start menu, it shows the
following:-

Total Physical Memory:- 2037.81mb

Available Physical Memory:- 1.11GB
**You've probably guessed that I confused by now**
Total Virtual Memory:- 4.19GB

Available Virtual Memory:- 3.33GB

Page File Space:- 2.28GB

I would be so grateful if someone can explain this infomation to me. Do I
have 4GB of RAM??

I understand that I should be able to see 3GB with 32bit Vista, noy just
under 2GB

Any help VERY much appreciated,

I'd suggest you open the module cover at the back and see what is actually
installed for memory versus what you think is installed. The unit is sold
with 2 x 1Gb SODIMM 667Mhz modules from the factory by Sony. It's user
upgradeable to 4Gb. It doesn't come this way.
 
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K

Ken Blake, MVP

Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo CPU
- T7250, a 200GB Hard drive and 4096mb RAM.


How do you know it has 4096MB? How much RAM does the BIOS setup
program report?

You may have ordered 4GB, but it sounds very much like what you got
was only 2GB.
 
D

David Sanders

How do you know it has 4096MB? How much RAM does the BIOS setup
program report?

You may have ordered 4GB, but it sounds very much like what you got
was only 2GB.
You will never see the full 4GB because in 32-bit systems everything has
to be accessible within 4GB of address space. So some of your ram won't
be used because the kernel will map those addresses to video cards or
other hardware.
 
R

Rick Rogers

True, but you shouldn't only see 2GB either. Normally, for that scenario the
user sees somewhere between 2.7-3.3GB. I suspect the system only came with
2GB of ram, or that the other 2GB is not fully seated.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
K

Ken Blake, MVP

You will never see the full 4GB because in 32-bit systems everything has
to be accessible within 4GB of address space. So some of your ram won't
be used because the kernel will map those addresses to video cards or
other hardware.


First, note that I'm not "onedaymyfriend," and am not the one with the
problem. In the future, please be careful to reply to the correct
post.

Second, although what you say is true, it is clearly not his problem
here. He is seeing only 2GB of his supposed 4GB. His hardware isn't
using up 2GB of address space.

Almost certainly, he simply doesn't have the 4GB he thinks he has.
 
D

David Sanders

First, note that I'm not "onedaymyfriend," and am not the one with the
problem. In the future, please be careful to reply to the correct
post.

Second, although what you say is true, it is clearly not his problem
here. He is seeing only 2GB of his supposed 4GB. His hardware isn't
using up 2GB of address space.

Almost certainly, he simply doesn't have the 4GB he thinks he has.
I didn't have a copy of the original post in my reader to reply to. If
he had only 2GB of ram it should report 2048MB ram not 2038MB. Anyway I
was just trying to help.
 
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K

Ken Blake, MVP

I didn't have a copy of the original post in my reader to reply to. If
he had only 2GB of ram it should report 2048MB ram not 2038MB.


Right. Almost certainly the "3" in "2038" is simply a typo.


Anyway I
was just trying to help.


Understood. My point was that *how* you try to help is important. I
don't mean to give you a hard time about this, but I do want to
suggest how you can do a better job of "trying to help" in the future.
 

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