3 PCs networked-1 on line & 1 not Help!

[Blair]

My desktop PC is connected via a Wanadoo hub to the Internet and I use it as
my main PC. I aslo have a laptop connected via a wireless connection to the
same hub
Recently I have been getting intremittent connections to the Internet on my
desktop and one day when I urgently wanted to use the Internet I opened my
laptop and surprise surprise I could connect all right. I then checked my
desktop and still could not connect although I was still connected on my
laptop
How can this happen and what is the problem with my desktop??
Blair

 

[Pegasus]

My desktop PC is connected via a Wanadoo hub to the Internet and I use it
as my main PC. I aslo have a laptop connected via a wireless connection to
the same hub
Recently I have been getting intremittent connections to the Internet on
my desktop and one day when I urgently wanted to use the Internet I opened
my laptop and surprise surprise I could connect all right. I then checked
my desktop and still could not connect although I was still connected on
my laptop
How can this happen and what is the problem with my desktop??
Blair

Let's have a look at your IP settings. Do this on each machine:
- Click Start / Run / cmd {OK}
- Type the following commands:
echo %ComputerName% > c:\test.txt
ipconfig /all >> c:\test.txt
- Notepad c:\test.txt
- Copy and paste what you see into your reply.

 

[bm]

Let's have a look at your IP settings. Do this on each machine:
- Click Start / Run / cmd {OK}
- Type the following commands:
echo %ComputerName% > c:\test.txt
ipconfig /all >> c:\test.txt
- Notepad c:\test.txt
- Copy and paste what you see into your reply

Foe some reason I failed to get your instruction to run so I am listing the
important figures below
Desktop Laptop
IP Address 192.168.1.1 192.168.1.132
Subnet Mask 255.255.255.0 255.255.255.0
Default Gateway 192.168.1.1 192.168.1.1
DNS Server 192.168.1.1 192.168.1.1

I decided to switch off my hub and switch on again and the connection was
made
It still baffles me why one PC can connect but not the other?
Blair

 

[Pegasus]

Foe some reason I failed to get your instruction to run so I am listing
the important figures below
Desktop Laptop
IP Address 192.168.1.1 192.168.1.132
Subnet Mask 255.255.255.0 255.255.255.0
Default Gateway 192.168.1.1 192.168.1.1
DNS Server 192.168.1.1 192.168.1.1

I decided to switch off my hub and switch on again and the connection was
made
It still baffles me why one PC can connect but not the other?
Blair

Your dektop uses the same IP address as your gateway. You must change it to
something else, e.g. 192.168.1.11.

 

[bm]

Your dektop uses the same IP address as your gateway. You must change it
to something else, e.g. 192.168.1.11.

Sorry I made a mistake it is 192.168.1.11
Blair

 

[Pegasus]

Sorry I made a mistake it is 192.168.1.11
Blair

Perhaps you tell us where my instructions failed to work so that we can get
the full picture.

 

[bm]

Perhaps you tell us where my instructions failed to work so that we can
get the full picture.

I got the message "echo%desktop% is not recognised as an internal or
external command"
Should there be a stop between txt and ipconfig? or do these lines run
separately?
Blair

 

[Pegasus]

I got the message "echo%desktop% is not recognised as an internal or
external command"
Should there be a stop between txt and ipconfig? or do these lines run
separately?
Blair

I will write out the instructions for you once more. When I write {OK} then
you're meant to klick the OK button. When I write {Space} then you're meant
to press the Space Bar. When I write {Enter} then you're meant to press the
Enter key. And when I write %ComputerName% then you're meant to write
%ComputerName%, not %desktop%.

- Click the big Start button.
- Click the Run item.
- Type the letters cmd{OK}
- Type the following commands:
echo{Space}%ComputerName%{Space}> c:\test.txt{Enter}
ipconfig{Space}/all{Space}>> c:\test.txt{Enter}
- Notepad{space}c:\test.txt{Enter}
- Copy and paste what you see into your reply.

 

[Brian A.]

I got the message "echo%desktop% is not recognised as an internal or
external command"
Should there be a stop between txt and ipconfig? or do these lines run
separately?
Blair

Type each command below ( 3 total) and press Enter after each. **Note:
Spaces are denoted by ^, press the spacebar once where the ^ is present, Do
Not type the ^.

echo ^ %ComputerName% ^ > ^ c:\test.txt
ipconfig ^ /all ^ >> ^ c:\test.txt
Notepad ^ c:\test.txt

Once Enter is pressed after the last (3rd) command, notepad will open with
the information. Copy the text info from notepad into your response in this
thread.


--

Brian A. Sesko { MS MVP_Windows Desktop Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[bm]

I will write out the instructions for you once more. When I write {OK}
then you're meant to klick the OK button. When I write {Space} then you're
meant to press the Space Bar. When I write {Enter} then you're meant to
press the Enter key. And when I write %ComputerName% then you're meant to
write %ComputerName%, not %desktop%.

- Click the big Start button.
- Click the Run item.
- Type the letters cmd{OK}
- Type the following commands:
echo{Space}%ComputerName%{Space}> c:\test.txt{Enter}
ipconfig{Space}/all{Space}>> c:\test.txt{Enter}
- Notepad{space}c:\test.txt{Enter}
- Copy and paste what you see into your reply.

Here is the result
DESKTOP


Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-16-76-60-83-3D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 07 March 2009 08:23:39

Lease Expires . . . . . . . . . . : 08 March 2009 08:23:39

Blair

 

[Pegasus]

Here is the result
DESKTOP


Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-16-76-60-83-3D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 07 March 2009 08:23:39

Lease Expires . . . . . . . . . . : 08 March 2009 08:23:39

Blair

With a little bit of patience we'll get there. In my first reply I wrote "Do
this on each machine". So far we appear to have the full desktop details.

 

[bm]

With a little bit of patience we'll get there. In my first reply I wrote
"Do this on each machine". So far we appear to have the full desktop
details.

Thanks for your patience with me. I'm learning a lot!
Here is the data
LAPTOP


Windows IP Configuration


Host Name . . . . . . . . . . . . : laptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Wireless Network Connection 2:


Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : 802.11g USB 2.0 adapter #2

Physical Address. . . . . . . . . : 00-0B-6B-9F-8B-5B

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Blair

 

[Pegasus]

OK, here is a summary of your report:
DESKTOP
=======
Ethernet adapter Local Area Connection:
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-16-76-60-83-3D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1

LAPTOP
======
Description . . . . . . . . . . . : 802.11g USB 2.0 adapter #2
Physical Address. . . . . . . . . : 00-0B-6B-9F-8B-5B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1

The settings you report for the desktop are OK.
The settings you report for the laptop are not OK. I suspect that it did not
have a sufficiently good wireless connection at the time when you ran the
command "IPConfig.exe". However, since it is the desktop that's causing you
a problem, I will ignore this.

Since there is nothing obviously wrong with your settings, you will need to
run some diagnostic commands when the problem occurs next time. Here is what
I suggest. Note that all commands must be run from a Command Prompt. As
mentioned before, you open a Command Prompt like so:
- Click the Start button.
- Click the Run menu item.
- Type the three letters cmd
- Click the OK butten.
In the commands below, you must not take any liberties. When I mark a space
then you mark a space too. When I mark a forward slash / then you must mark
a forward slash too.
echo %date% %time% %ComputerName% > c:\test.txt{Enter}
ipconfig /all >> c:\test.txt{Enter}
ping 192.168.1.1 >> c:\test.txt{Enter}
ping 74.125.39.99 >> c:\test.txt{Enter}
ping www.google.com >> c:\test.txt{Enter}
notepad c:\test.txt {Enter}

Copy and paste the text you see into your reply.

 

[bm]

OK, here is a summary of your report:
DESKTOP
=======
Ethernet adapter Local Area Connection:
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-16-76-60-83-3D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1

LAPTOP
======
Description . . . . . . . . . . . : 802.11g USB 2.0 adapter #2
Physical Address. . . . . . . . . : 00-0B-6B-9F-8B-5B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1

The settings you report for the desktop are OK.
The settings you report for the laptop are not OK. I suspect that it did
not have a sufficiently good wireless connection at the time when you ran
the command "IPConfig.exe". However, since it is the desktop that's
causing you a problem, I will ignore this.

Since there is nothing obviously wrong with your settings, you will need
to run some diagnostic commands when the problem occurs next time. Here is
what I suggest. Note that all commands must be run from a Command Prompt.
As mentioned before, you open a Command Prompt like so:
- Click the Start button.
- Click the Run menu item.
- Type the three letters cmd
- Click the OK butten.
In the commands below, you must not take any liberties. When I mark a
space then you mark a space too. When I mark a forward slash / then you
must mark a forward slash too.
echo %date% %time% %ComputerName% > c:\test.txt{Enter}
ipconfig /all >> c:\test.txt{Enter}
ping 192.168.1.1 >> c:\test.txt{Enter}
ping 74.125.39.99 >> c:\test.txt{Enter}
ping www.google.com >> c:\test.txt{Enter}
notepad c:\test.txt {Enter}

Copy and paste the text you see into your reply.

Here is the result
DESKTOP


Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-16-76-60-83-3D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 08 March 2009 08:25:45

Lease Expires . . . . . . . . . . : 09 March 2009 08:25:45



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging www.l.google.com [216.239.59.104] with 32 bytes of data:



Reply from 216.239.59.104: bytes=32 time=51ms TTL=248

Reply from 216.239.59.104: bytes=32 time=47ms TTL=248

Reply from 216.239.59.104: bytes=32 time=56ms TTL=248

Reply from 216.239.59.104: bytes=32 time=47ms TTL=248



Ping statistics for 216.239.59.104:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 47ms, Maximum = 56ms, Average = 50ms

Blair

 

[bm]

I should inform you that when my problem occurs I have been switching off
the hub and that seems to at least temporarily solve the problem
Also when I cannot access the internet the icon shows the Internet connected
OK
Blair

 

[bm]

In the commands below, you must not take any liberties. When I mark a
space
then you mark a space too. When I mark a forward slash / then you must
mark a forward slash too.
echo %date% %time% %ComputerName% > c:\test.txt{Enter}
ipconfig /all >> c:\test.txt{Enter}
ping 192.168.1.1 >> c:\test.txt{Enter}
ping 74.125.39.99 >> c:\test.txt{Enter}
ping www.google.com >> c:\test.txt{Enter}
notepad c:\test.txt {Enter}

Copy and paste the text you see into your reply.

I thing I made a mistake with the first line and I now enclose the correct
one Sorry!
08/03/2009 13:55:00.79 DESKTOP
Blair

 

[bm]

I now realise that I have made a complete hash of your instructions and I
should have waited until the fault occurs.
Will try better next time!
Blair

 

[Pegasus]

Here is the result
DESKTOP


Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Physical Address. . . . . . . . . : 00-16-76-60-83-3D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 08 March 2009 08:25:45
Lease Expires . . . . . . . . . . : 09 March 2009 08:25:45

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Pinging www.l.google.com [216.239.59.104] with 32 bytes of data:
Reply from 216.239.59.104: bytes=32 time=51ms TTL=248
Ping statistics for 216.239.59.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

The test results you post indicate that your Internet connection is healthy.
You should be able to reach www.Google.com. If you can't then your
installation of Internet Explorer might be damaged. If so then you should
download and install a copy of Firefox in order to narrow down the cause of
the problem.

 

[bm]

Here is the result
DESKTOP


Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Physical Address. . . . . . . . . : 00-16-76-60-83-3D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 08 March 2009 08:25:45
Lease Expires . . . . . . . . . . : 09 March 2009 08:25:45

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Pinging www.l.google.com [216.239.59.104] with 32 bytes of data:
Reply from 216.239.59.104: bytes=32 time=51ms TTL=248
Ping statistics for 216.239.59.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

The test results you post indicate that your Internet connection is
healthy. You should be able to reach www.Google.com. If you can't then
your installation of Internet Explorer might be damaged. If so then you
should download and install a copy of Firefox in order to narrow down the
cause of the problem.

I have now carried out the above when the problem is there.
I did make a mistake on one line so had to repeat that line
09/03/2009 7:43:02.37 DESKTOP


Windows IP Configuration



Host Name . . . . . . . . . . . . : DESKTOP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-16-76-60-83-3D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 09 March 2009 06:16:22

Lease Expires . . . . . . . . . . : 10 March 2009 06:16:22



Pinging 192.168.1.1 with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Ping request could not find host www.google.com. Please check the name and
try again.

 

[Pegasus]

Your tests results suggest one of the following problems:
- A partially defective network adapter in your desktop PC.
- A marginal network cable or connector.
- A defective hub port.
- A defective hub.
Which one it is I cannot tell. Replacing one component at a time would
reveal the culprit. Since switching the hub off and on resolves the problem,
it is likely that your the hub is to blame.