2nd Hard drive missing.....

[Barry]

Hi all

I am trying to help a friend of mine at work who has just replaced his
main hard drive and re-installed XP on that drive. His problem is that
now XP does not show his second drive through My Computer.

If he goes through Disk Management, XP sees the drive and reports the
size, free space etc, correctly but does not show a drive letter. I
have had this before when swapping drives and have always managed to
assign a drive letter to it and all has worked OK afterwards.

The only difference from what he has told me is that the option on the
R/click menu to change drive letter or path is greyed out and so is
unable to select this option to assign a drive letter.

The only thing he has done is to change the main the hard drive, the
second has remained in situ . As usual he has made no back-up and
needs to access the data on the second drive.

Can anyone offer any assistance as to where the problem may lie?

Thanks in advance.....

Barry

 

[Ron Sommer]

He may need to take ownership of the drive.
http://rickrogers.org/fixes.htm#Taking_ownership

--
Ron Sommer


Hi all

I am trying to help a friend of mine at work who has just replaced his
main hard drive and re-installed XP on that drive. His problem is that
now XP does not show his second drive through My Computer.

If he goes through Disk Management, XP sees the drive and reports the
size, free space etc, correctly but does not show a drive letter. I
have had this before when swapping drives and have always managed to
assign a drive letter to it and all has worked OK afterwards.

The only difference from what he has told me is that the option on the
R/click menu to change drive letter or path is greyed out and so is
unable to select this option to assign a drive letter.

The only thing he has done is to change the main the hard drive, the
second has remained in situ . As usual he has made no back-up and
needs to access the data on the second drive.

Can anyone offer any assistance as to where the problem may lie?

Thanks in advance.....

Barry

 

[Rick \Nutcase\ Rogers]

Hi,

Have him try the steps here:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/dm_add_disk.mspx

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Hi all

I am trying to help a friend of mine at work who has just replaced his
main hard drive and re-installed XP on that drive. His problem is that
now XP does not show his second drive through My Computer.

If he goes through Disk Management, XP sees the drive and reports the
size, free space etc, correctly but does not show a drive letter. I
have had this before when swapping drives and have always managed to
assign a drive letter to it and all has worked OK afterwards.

The only difference from what he has told me is that the option on the
R/click menu to change drive letter or path is greyed out and so is
unable to select this option to assign a drive letter.

The only thing he has done is to change the main the hard drive, the
second has remained in situ . As usual he has made no back-up and
needs to access the data on the second drive.

Can anyone offer any assistance as to where the problem may lie?

Thanks in advance.....

Barry

 

[GaryT]

Hi all

I am trying to help a friend of mine at work who has just replaced his
main hard drive and re-installed XP on that drive. His problem is that
now XP does not show his second drive through My Computer.

If he goes through Disk Management, XP sees the drive and reports the
size, free space etc, correctly but does not show a drive letter. I
have had this before when swapping drives and have always managed to
assign a drive letter to it and all has worked OK afterwards.

The only difference from what he has told me is that the option on the
R/click menu to change drive letter or path is greyed out and so is
unable to select this option to assign a drive letter.

The only thing he has done is to change the main the hard drive, the
second has remained in situ . As usual he has made no back-up and
needs to access the data on the second drive.

Can anyone offer any assistance as to where the problem may lie?

Thanks in advance.....

Barry

I am assuming he properly configured the jumpers. In the past some drive
brands used different jumper settings depending on whether it was a master
with a slave vs. a single drive. If the new master drive is a different
brand than the old master he might want to check for that situation.

Gary

 

[Barry Gibson]

Thanks. We tried that but did not resolve the problem.

 

[Guest]

Hi all

I am trying to help a friend of mine at work who has just replaced his
main hard drive and re-installed XP on that drive. His problem is that
now XP does not show his second drive through My Computer.

If he goes through Disk Management, XP sees the drive and reports the
size, free space etc, correctly but does not show a drive letter. I
have had this before when swapping drives and have always managed to
assign a drive letter to it and all has worked OK afterwards.

The only difference from what he has told me is that the option on the
R/click menu to change drive letter or path is greyed out and so is
unable to select this option to assign a drive letter.

What's on the 2nd drive, and how is the partition, status, etc. listed in
management?

 

[Rick \Nutcase\ Rogers]

My solution is usually then to boot with a BING disk from
www.terabyteunlimited.com and add that disk to the existing system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Barry Gibson]

Don't know precisely what's on the drive but he doesn't want to lose it.

From a screenshot of Disk Manager he posted at work it shows as a single
partition 40 gig drive, NTFS file system, active and healthy. Shows both
used and free space just no Drive Letter. Have tried assigning a letter,
taking ownership, Safe mode, scan for new hardware, changing the drive
letters for the optical drives etc. Shows in BIOS, device manager and disk
manager but without a drive letter. Having run out of ideas, I've
downloaded and burnt a copy of Knoppix for him to see if it can see the
drive so that he can copy over the files he wants to keep. He has also
obtained a copy of Partition Magic but isn't sure of how to us it. Knoppix
is a last resort...

Hadn't thought of BING, but I'll wait and see what happens next.

 

[fb]

Don't know precisely what's on the drive but he doesn't want to lose it.

From a screenshot of Disk Manager he posted at work it shows as a
single partition 40 gig drive, NTFS file system, active and healthy.
Shows both used and free space just no Drive Letter. Have tried
assigning a letter, taking ownership, Safe mode, scan for new hardware,
changing the drive letters for the optical drives etc. Shows in BIOS,
device manager and disk manager but without a drive letter. Having run
out of ideas, I've downloaded and burnt a copy of Knoppix for him to
see if it can see the drive so that he can copy over the files he wants
to keep. He has also obtained a copy of Partition Magic but isn't sure
of how to us it. Knoppix is a last resort...

Hadn't thought of BING, but I'll wait and see what happens next.

Did you 'make active" in disk management? Right click on disk in disk
management and select "mark disk as active".
Re-boot.
Frank

 

[Guest]

TweakUI can be set up to stop drives from showing, but I can't say if that
is relevant.
Unsure how Logical Disk Manager Service (in Services) figures in, But
Sounds like it's on. Maybe the LDM Admin Service isn't starting?