2 Font Questions

[Greg Pagan]

I have a visually challenged user whose laptop died on her. She is using
Outlook 2000 SP3 on Windows XP SP1 against an Exchange 5.5 SP4? environment.

On her old laptop, she had made quite a few changes to her display to make
it easier to read. We have been able to recreate all of those settings with
the exception of two. The first is the To: and CC: buttons and the subject
header on the New Message form. Those are maintaining their old default
size. The other is the whole Address Book window that pops up when you
click on the To: or CC: controls. All of those are the small default sizes
as well.

We have tried all the Windows Appearance options and any else we can think
of but with no luck. Does anyone know where those fonts are controlled?

If it helps I do have access to an image of her application data path from
the old laptop with all of the Microsoft files in it. I can get the files
out of that image so if someone can tell me which files contain the display
and font settings for Outlook that would make things easy to restore.

Thanks

Greg Pagan

 

[Greg Pagan]

We solved our own problem. This turned out to be a classic case of never
believe the end user. We solved the problems by driving her DPI to 200 DPI
and that made everything readable to her. This as after she swore up and
down that the she never changed the DPI settings on her previous
configuration only Outlook settings.

Greg