2 error messages

[Pal]

"When I started my computer today I got 2 error messages:
1) gtools.dll from CMESys.exe can't be found
2) egnsengine.dll from 00029397.exe can't be found"

"I have a Presario 5000T custom build with Windows XP. I
only had egnesengine.dll at first and then I ran System
Restore hoping to get back and then I ended up with 2
errors above."

Any help on how to fix this?

 

[Carey Frisch [MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?id=827315

Download Ad-Aware 6.0 and scan your PC for the presence of spyware:
http://download.com.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Note: Be sure to click on the "Check for updates now" link before scanning.

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------


| "When I started my computer today I got 2 error messages:
| 1) gtools.dll from CMESys.exe can't be found
| 2) egnsengine.dll from 00029397.exe can't be found"
|
| "I have a Presario 5000T custom build with Windows XP. I
| only had egnesengine.dll at first and then I ran System
| Restore hoping to get back and then I ended up with 2
| errors above."
|
| Any help on how to fix this?

 

[Rock]

These two files are associated with Gator spyware. See this link for
specific information on Gator:

http://pestpatrol.com/pestinfo/g/gain.asp

Run these programs to check for spyware/malware. After installing
update them, then boot into safe mode and run them. You should update
and run them weekly.

Cwshredder
http://209.133.47.200/~merijn/files/CWShredder.exe

Ad-aware
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm

 

[Pal]

Rock...You ROCK!!!

I had adaware and it found gator and I deleted it and
thought the problem was solved. Well then after getting
your message I used the other programs and they found
MORE gator bait on my computer and I was FINALLY able to
get rid of it all and now there's NO MORE errors!

THANKS SO MUCH!!!

*HUGS*

 

[Pal]

Rock...You ROCK!!!

I had adaware and it found gator and I deleted it and
thought the problem was solved. Well then after getting
your message I used the other programs and they found
MORE gator bait on my computer and I was FINALLY able to
get rid of it all and now there's NO MORE errors!

THANKS SO MUCH!!!

*HUGS*

 

[Rock]

Great!..glad you are Gatorless... and thanks for posting back.