1. Insert the CD into the CD drive or DVD drive.
2. Click Start, and then click Run.
3. In the Open box, type cmd, and then click OK.
4. At the command prompt, type the following commands, pressing ENTER
after each command:
expand CD-ROM Drive Letter:\i386\config.nt_
c:\windows\system32\config.nt
expand CD-ROM Drive Letter:\i386\autoexec.nt_
c:\windows\system32\autoexec.nt
expand CD-ROM Drive Letter:\i386\command.co_
c:\windows\system32\command.com
exit
5. Start or install the program. If the issue is resolved, do not
complete the remaining steps. If the issue is not resolved, go to the next
step.
6. Note: The Command.com file is not edited or created in this in the
following process. Because of this, you may have to expand it from your
Windows XP CD-ROM.
Start Notepad.
7. In Notepad, type the following entries:
dos=high, umb
device=%SYSTEMROOT%\system32\himem.sys
files=40
8. On the File menu, click Save As.
9. In the File Name box, type Config.nt, and then click Save. Close
the Config.nt file.
10. On the File menu, click New.
11. In the new blank document, type the following entries:
@echo off
lh %SYSTEMROOT%\system32\mscdexnt.exe
lh %SYSTEMROOT%\system32\redir
lh %SYSTEMROOT%\system32\dosx
SET BLASTER=A220 I5 D1 P330 T3
12. On the File menu, click Save As.
13. In the File Name box, type Autoexec.nt, and then click Save. Close
the Autoexec.nt file.
14. Start Windows Explorer. Locate the Config.nt file, right-click the
Config.nt file, and then click Copy.
15. Right-click the %SYSTEMROOT%\System32 folder, and then click
Paste.
16. Locate the Autoexec.nt file, right-click the Autoexec.nt file, and
then click Copy.
17. Right-click the %SYSTEMROOT%\System32 folder, and then click
Paste.
18. Locate the Command.com file, right-click the expanded Command.com
file, and then click Copy.
19. Right-click the %SYSTEMROOT%\System32 folder, and then click
Paste. Restart your computer.