Hi,
It sounds like something else might be going on, click Start, then Run, type "eventvwr.msc"
and click OK, click Application on the left-side, then look for Error's from the
"MsiInstaller" source. The most recent one should be it, assuming you haven't had any other
problems with a Windows Installer. Double-click the Error, and look in the Description field
for a more accurate description of the problem. If you post this description (there may be
multiple errors in the Event Viewer, so post all of them), we may be able to help much more
easier.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com