16-bit MS-DO Subsystem

[Pegasus \(MVP\)]

That's not what I meant. Do this instead:
1. Click Start / Run / c:\winnt\system32\cmd.exe {OK}
2. Type these commands
c:\winnt\system32\ipconfig.exe {Enter}
c:\winnt\system32\ping.exe 192.168.1.1 {Enter}
3. Report the results.

 

[Guest]

Ping Statistics for 192.168.1.1
Packets: Sent = 4, Received = 4, Lost = 0 <0% loss>
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
I can ping the router. I am trying not to get ahead of myself. What next?

 

[Pegasus \(MVP\)]

Your very initial problem was that you had a "16-bit MS-DOS
Subsystem" error. You are not getting it now. This means two
things:
- The file c:\winnt\system32\ping.exe is intact.
- You have a malware file somewhere. It could be
c:\windows\ping.com. Get rid of it.
Since your most recent post does not mention any further
problem or error message, I assume that your problem is
now resolved.

 

[Tim Judd]

For better clarity of your posts, try to be highly specifc.
Instead of writing "the same problem" and "with the Command
Prompt", you might say: "I can open a Command Prompt
but when I run ipconfig.exe then I get a 16-bit MS-DOS
error". This would avoid a lot of guesswork and running
around in circles.

The answer is simple:
- Start a Command Prompt, using c:\winnt\system32\cmd.exe.
- Type the full name, i.e. c:\winnt\system32\ipconfig.exe
- If the problem persists, replace ipconfig.exe from your Win2000 CD.
- Report the result.

I think a sfc /scannow would help the OP.

Get your Windows CD ready, drop it in your cdrom tray, and run sfc
/scannow (now, does the virus/malware replace or circumvent sfc? we'll
find out).

Good luck,