0x8004210B (timed out) & 0x800CCC0B (unknown error)

G

Guest

I'm stumped.

Everything was fine until 4 or 5 weeks ago a few of my users intermittently
receive these errors—0x8004210B (timed out) and 0x800CCC0B. I’ve searched
the KB and tried everything that I could find (even some of the stuff for
OL2002)—no go.

We're using OL2003 SP1 (11.6359.6360 which I think is most current) on
Windows XP systems. I might be one month behind on my SUS server for
approving and deploying updates.

I've tried disabling my Trend Micro Office Scan as well as disabling the XP
OS firewall.

I can telnet to my co-loc'd POP3 server no problem as well as sending test
messages via same.
I’ve set the timeout values to 5 minutes—doesn’t help. Although I don’t
have a sniffer pings go and return fine (and quick) and I don’t think any
packets are being dropped/lost.

Incoming mail has never stopped working.

I've also seen that if I restart Outlook, take all outbound e-mails out of
the Outbox and put one at a time back in, some may go out. I've also noticed
that one or more or all appear to become corrupted -- if I copy the contents
into a new message and send that one--it will often go!

Some users will not receive the error message at all—they’ll just have
undelivered e-mail sitting in their Outbox.

Shutting down and/or restarting rarely helps—but sometimes does. I've also
tried configuring the SMTP server from my ISP provider—that doesn’t
help—problem persists. I’ve even tried a few different SMTP outbound
servers—problem persists. I have one laptop user that encountered this
problem a few days go and he switched to his broadband internet card and
everything went out fine. Never the same few users twice.

What kills me is the problem comes and goes. I’ll get help desk calls from
a few users but everyone else will be fine. I’ve even had the problem on my
own PC.

I’ve run SCANPST with no consistent success.

Here’s a OPMLog.log from a user that has 13 e-mails sitting in her Outbox
although you wouldn’t know it looking at line 3:

2005.08.15 17:08:26 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.08.15 17:08:26 Mammoth Mail: Synch operation started (flags = 00000001)
2005.08.15 17:08:26 Mammoth Mail: UploadItems: 0 messages to send
2005.08.15 17:08:26 Mammoth Mail: Synch operation completed
2005.08.15 17:08:26 Mammoth Mail: Synch operation started (flags = 00000030)
2005.08.15 17:08:26 Mammoth Mail: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full items
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Begin execution
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): ========= Initial blob
=========
2005.08.15 17:08:26 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Port: 110, Secure: no,
SPA: no
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Finding host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Connecting to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK POP3
ns1.neptune.net 2004.89 server ready
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Authorizing to server
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): [tx] USER ewish
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK User name
accepted, password please
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): [tx] PASS *****
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK Mailbox open,
0 messages
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Authorized to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): [tx] STAT
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK 0 0
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): ==== Comparing server
and local blobs ====
2005.08.15 17:08:26 POP3 (mail.mammothequities.com):
==========================================
2005.08.15 17:08:27 Mammoth Mail: Synch operation started (flags = 00000001)
2005.08.15 17:08:27 Mammoth Mail: UploadItems: 0 messages to send
2005.08.15 17:08:27 Mammoth Mail: Synch operation completed
2005.08.15 17:08:27 Mammoth Mail: Synch operation queued
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Do deletions: LoS: no
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnecting from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] QUIT
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK Sayonara
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnected from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ========= No blob
changes =========
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): End execution
2005.08.15 17:08:27 Mammoth Mail: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2005.08.15 17:08:27 Mammoth Mail: Synch operation completed
2005.08.15 17:08:27 Mammoth Mail: Synch operation dequeued (flags = 00000030)
2005.08.15 17:08:27 Mammoth Mail: Synch operation started (flags = 00000030)
2005.08.15 17:08:27 Mammoth Mail: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full items
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Begin execution
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ========= Initial blob
=========
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Port: 110, Secure: no,
SPA: no
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Finding host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK POP3
ns1.neptune.net 2004.89 server ready
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Authorizing to server
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] USER ewish
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK User name
accepted, password please
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] PASS *****
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK Mailbox open,
0 messages
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Authorized to host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] STAT
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK 0 0
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ==== Comparing server
and local blobs ====
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
==========================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Do deletions: LoS: no
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnecting from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] QUIT
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK Sayonara
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnected from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ========= No blob
changes =========
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): End execution
2005.08.15 17:08:27 Mammoth Mail: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2005.08.15 17:08:27 Mammoth Mail: Synch operation completed


Please help, somebody . . . anybody. :-|

Dan
 
G

Guest

Can anyone provide osme help on this? One thing I;ve noticed int he last few
weeks is that the e-mail eventually get sent. They may take a day or two of
trying but it seems they eventually go. I'm out of ideas.

Please help

Dan G. said:
I'm stumped.

Everything was fine until 4 or 5 weeks ago a few of my users intermittently
receive these errors—0x8004210B (timed out) and 0x800CCC0B. I’ve searched
the KB and tried everything that I could find (even some of the stuff for
OL2002)—no go.

We're using OL2003 SP1 (11.6359.6360 which I think is most current) on
Windows XP systems. I might be one month behind on my SUS server for
approving and deploying updates.

I've tried disabling my Trend Micro Office Scan as well as disabling the XP
OS firewall.

I can telnet to my co-loc'd POP3 server no problem as well as sending test
messages via same.
I’ve set the timeout values to 5 minutes—doesn’t help. Although I don’t
have a sniffer pings go and return fine (and quick) and I don’t think any
packets are being dropped/lost.

Incoming mail has never stopped working.

I've also seen that if I restart Outlook, take all outbound e-mails out of
the Outbox and put one at a time back in, some may go out. I've also noticed
that one or more or all appear to become corrupted -- if I copy the contents
into a new message and send that one--it will often go!

Some users will not receive the error message at all—they’ll just have
undelivered e-mail sitting in their Outbox.

Shutting down and/or restarting rarely helps—but sometimes does. I've also
tried configuring the SMTP server from my ISP provider—that doesn’t
help—problem persists. I’ve even tried a few different SMTP outbound
servers—problem persists. I have one laptop user that encountered this
problem a few days go and he switched to his broadband internet card and
everything went out fine. Never the same few users twice.

What kills me is the problem comes and goes. I’ll get help desk calls from
a few users but everyone else will be fine. I’ve even had the problem on my
own PC.

I’ve run SCANPST with no consistent success.

Here’s a OPMLog.log from a user that has 13 e-mails sitting in her Outbox
although you wouldn’t know it looking at line 3:

2005.08.15 17:08:26 <<<< Logging Started (level is LTF_TRACE) >>>>
2005.08.15 17:08:26 Mammoth Mail: Synch operation started (flags = 00000001)
2005.08.15 17:08:26 Mammoth Mail: UploadItems: 0 messages to send
2005.08.15 17:08:26 Mammoth Mail: Synch operation completed
2005.08.15 17:08:26 Mammoth Mail: Synch operation started (flags = 00000030)
2005.08.15 17:08:26 Mammoth Mail: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full items
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Begin execution
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): ========= Initial blob
=========
2005.08.15 17:08:26 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Port: 110, Secure: no,
SPA: no
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Finding host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Connecting to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK POP3
ns1.neptune.net 2004.89 server ready
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Authorizing to server
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): [tx] USER ewish
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK User name
accepted, password please
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): [tx] PASS *****
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK Mailbox open,
0 messages
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Authorized to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): [tx] STAT
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): <rx> +OK 0 0
2005.08.15 17:08:26 POP3 (mail.mammothequities.com): ==== Comparing server
and local blobs ====
2005.08.15 17:08:26 POP3 (mail.mammothequities.com):
==========================================
2005.08.15 17:08:27 Mammoth Mail: Synch operation started (flags = 00000001)
2005.08.15 17:08:27 Mammoth Mail: UploadItems: 0 messages to send
2005.08.15 17:08:27 Mammoth Mail: Synch operation completed
2005.08.15 17:08:27 Mammoth Mail: Synch operation queued
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Do deletions: LoS: no
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnecting from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] QUIT
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK Sayonara
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnected from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ========= No blob
changes =========
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): End execution
2005.08.15 17:08:27 Mammoth Mail: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2005.08.15 17:08:27 Mammoth Mail: Synch operation completed
2005.08.15 17:08:27 Mammoth Mail: Synch operation dequeued (flags = 00000030)
2005.08.15 17:08:27 Mammoth Mail: Synch operation started (flags = 00000030)
2005.08.15 17:08:27 Mammoth Mail: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full items
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Begin execution
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ========= Initial blob
=========
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Port: 110, Secure: no,
SPA: no
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Finding host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK POP3
ns1.neptune.net 2004.89 server ready
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Authorizing to server
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] USER ewish
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK User name
accepted, password please
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] PASS *****
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK Mailbox open,
0 messages
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Authorized to host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Connected to host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] STAT
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK 0 0
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ==== Comparing server
and local blobs ====
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
==========================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Do deletions: LoS: no
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnecting from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): [tx] QUIT
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): <rx> +OK Sayonara
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): Disconnected from host
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): ========= No blob
changes =========
2005.08.15 17:08:27 POP3 (mail.mammothequities.com):
===================================
2005.08.15 17:08:27 POP3 (mail.mammothequities.com): End execution
2005.08.15 17:08:27 Mammoth Mail: ReportStatus: RSF_COMPLETED, hr = 0x00000000
2005.08.15 17:08:27 Mammoth Mail: Synch operation completed


Please help, somebody . . . anybody. :-|

Dan
Click to expand...
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

0x800CCC0F error, SMTP checked, OPMlog included 2
Outlook 2003 duplicate email messages - log included 1
Outlook 2003 disappearing messages after download 2
Outlook 2003 connection issue 7
Error when send/receive in Outlook 2007: 0x80040900 1
Duplicate emails Outlook 2007 with POP accounts 0
Outlook 2003 - Will not send 'new' message 4
Error when loading mails from POP3 1

Top