You've Made My Job Harder

[Suzanne Myers]

Dear Microsoft/Outlook 2003,

Thanks so much for making my job that much harder. You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses. And my network team
tells me that they cannot remove this choice from Outlook.

Now, despite our efforts to be a 'paperless' society, I
have to print messages, prepare formal memos, etc., have
recipients sign for the hardcopy, and keep the signed
document on file forever.

Again... thanks a bunch.

 

[Lanwench [MVP - Exchange]]

Dear Microsoft/Outlook 2003,

Thanks so much for making my job that much harder. You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses. And my network team
tells me that they cannot remove this choice from Outlook.

If you're using Exchange, the other Exchange recipient cannot deny a read
receipt.

Now, despite our efforts to be a 'paperless' society, I
have to print messages, prepare formal memos, etc., have
recipients sign for the hardcopy, and keep the signed
document on file forever.

Not sure how a read receipt helps you avoid this if you really need
confirmation. A read receipt doesn't mean much from a legal standpoint.

Again... thanks a bunch.

NB: this is not a direct red-phone hotline to Microsoft - it's a peer
support group, frequented by volunteers who try to help others in their
spare time.

 

[Roady [MVP]]

Ehm, this has always been an option on the receiver's end. Your IT
department can force this option by using Policies. The policy templates
(adm-files) can be found in the Office Resource Kit. Users cannot overwrite
policies.

when it is not set as a policy you can control Tracking behavior by going to
Tools-> Options-> tab Preferences-> button E-mail Options...-> button
Tracking Options...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[René]

Dear Microsoft/Outlook 2003,
You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses.

That has always been a feature of both Outlook and Outlook Express. And a
good thing too. Look up "privacy" at www.m-w.com.

 

[Roady [MVP]]

<quote>
If you're using Exchange, the other Exchange recipient cannot deny a read
receipt </quote>

Ehm, I'm using Exchange and I'm soooooooooo denying Read Receipts from my
supervisor

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Lanwench [MVP - Exchange]]

Hmmm - perhaps I spoke too soon. This was pulled out of a dusty box in the
attic of my memory....I haven't tested for ages and since I'm the only user
on my Exchange box, I'd worry if I got a read receipt request....

However, I see that in OL2003 it states; "only applies to Internet Mail
accounts" in the tracking options settings....

<quote>
If you're using Exchange, the other Exchange recipient cannot deny a
read receipt </quote>

Ehm, I'm using Exchange and I'm soooooooooo denying Read Receipts
from my supervisor


-----
"Lanwench [MVP - Exchange]"

If you're using Exchange, the other Exchange recipient cannot deny a
read receipt.

Not sure how a read receipt helps you avoid this if you really need
confirmation. A read receipt doesn't mean much from a legal
standpoint.

NB: this is not a direct red-phone hotline to Microsoft - it's a peer
support group, frequented by volunteers who try to help others in
their spare time.

 

[Roady [MVP]]

Yeah, I think that one has been copied/pasted too many times from previous
versions ;-)

I'm happy to say that I can fully control the receipts as long as I can
remember (which is OL98 and Exchange 5.5 SP4 which we were less than 2 years
ago)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Lanwench [MVP - Exchange]"

Hmmm - perhaps I spoke too soon. This was pulled out of a dusty box in
the attic of my memory....I haven't tested for ages and since I'm the only
user on my Exchange box, I'd worry if I got a read receipt request....

However, I see that in OL2003 it states; "only applies to Internet Mail
accounts" in the tracking options settings....

<quote>
If you're using Exchange, the other Exchange recipient cannot deny a
read receipt </quote>

Ehm, I'm using Exchange and I'm soooooooooo denying Read Receipts
from my supervisor


-----
"Lanwench [MVP - Exchange]"

Suzanne Myers wrote:
Dear Microsoft/Outlook 2003,

Thanks so much for making my job that much harder. You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses. And my network team
tells me that they cannot remove this choice from Outlook.

If you're using Exchange, the other Exchange recipient cannot deny a
read receipt.

Now, despite our efforts to be a 'paperless' society, I
have to print messages, prepare formal memos, etc., have
recipients sign for the hardcopy, and keep the signed
document on file forever.

Not sure how a read receipt helps you avoid this if you really need
confirmation. A read receipt doesn't mean much from a legal
standpoint.

Again... thanks a bunch.

NB: this is not a direct red-phone hotline to Microsoft - it's a peer
support group, frequented by volunteers who try to help others in
their spare time.

 

[Lanwench [MVP - Exchange]]

Yeah, I think that one has been copied/pasted too many times from
previous versions ;-)

Ah - a bug, eh? Have you reported it?

I'm happy to say that I can fully control the receipts as long as I
can remember (which is OL98 and Exchange 5.5 SP4 which we were less
than 2 years ago)

I usually whack people with a rolled up newspaper when they request read
receipts anyway, so maybe they've just been too scared to try to send them
to me.

-----
"Lanwench [MVP - Exchange]"

Hmmm - perhaps I spoke too soon. This was pulled out of a dusty box
in the attic of my memory....I haven't tested for ages and since I'm
the only user on my Exchange box, I'd worry if I got a read receipt
request.... However, I see that in OL2003 it states; "only applies to
Internet
Mail accounts" in the tracking options settings....

<quote>
If you're using Exchange, the other Exchange recipient cannot deny a
read receipt </quote>

Ehm, I'm using Exchange and I'm soooooooooo denying Read Receipts
from my supervisor


-----
"Lanwench [MVP - Exchange]"
message Suzanne Myers wrote:
Dear Microsoft/Outlook 2003,

Thanks so much for making my job that much harder. You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses. And my network team
tells me that they cannot remove this choice from Outlook.

If you're using Exchange, the other Exchange recipient cannot deny
a read receipt.

Now, despite our efforts to be a 'paperless' society, I
have to print messages, prepare formal memos, etc., have
recipients sign for the hardcopy, and keep the signed
document on file forever.

Not sure how a read receipt helps you avoid this if you really need
confirmation. A read receipt doesn't mean much from a legal
standpoint.

Again... thanks a bunch.

NB: this is not a direct red-phone hotline to Microsoft - it's a
peer support group, frequented by volunteers who try to help
others in their spare time.

 

[Roady [MVP]]

Yep, reported it but I think I'll remind them again

I don't mind sending a read receipt every now and then but it sure is good
practise whacking people who have it set as the default! :-D

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Lanwench [MVP - Exchange]"

Yeah, I think that one has been copied/pasted too many times from
previous versions ;-)

Ah - a bug, eh? Have you reported it?

I'm happy to say that I can fully control the receipts as long as I
can remember (which is OL98 and Exchange 5.5 SP4 which we were less
than 2 years ago)

I usually whack people with a rolled up newspaper when they request read
receipts anyway, so maybe they've just been too scared to try to send them
to me.

-----
"Lanwench [MVP - Exchange]"

Hmmm - perhaps I spoke too soon. This was pulled out of a dusty box
in the attic of my memory....I haven't tested for ages and since I'm
the only user on my Exchange box, I'd worry if I got a read receipt
request.... However, I see that in OL2003 it states; "only applies to
Internet
Mail accounts" in the tracking options settings....

Roady [MVP] wrote:
<quote>
If you're using Exchange, the other Exchange recipient cannot deny a
read receipt </quote>

Ehm, I'm using Exchange and I'm soooooooooo denying Read Receipts
from my supervisor


-----
"Lanwench [MVP - Exchange]"
message Suzanne Myers wrote:
Dear Microsoft/Outlook 2003,

Thanks so much for making my job that much harder. You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses. And my network team
tells me that they cannot remove this choice from Outlook.

If you're using Exchange, the other Exchange recipient cannot deny
a read receipt.

Now, despite our efforts to be a 'paperless' society, I
have to print messages, prepare formal memos, etc., have
recipients sign for the hardcopy, and keep the signed
document on file forever.

Not sure how a read receipt helps you avoid this if you really need
confirmation. A read receipt doesn't mean much from a legal
standpoint.

Again... thanks a bunch.

NB: this is not a direct red-phone hotline to Microsoft - it's a
peer support group, frequented by volunteers who try to help
others in their spare time.

 

[Brian Tillman]

Dear Microsoft/Outlook 2003,

Microsoft support personnel generally don't read this newsgroup.

Thanks so much for making my job that much harder. You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses.

That has always been part of Outlook, as far as I know. OL 2003 didn't
change that.

And my network team
tells me that they cannot remove this choice from Outlook.

That is correct. It also can't be removed from Outlook Express, Eudora,
Mozilla Thunderbird, Netscape Communicator, and just about any other email
client in the world. Whether or not I reasd _my_ messages is absolutely
none of your business.

Now, despite our efforts to be a 'paperless' society, I
have to print messages, prepare formal memos, etc., have
recipients sign for the hardcopy, and keep the signed
document on file forever.

Email systems have never been designed to be document tracking systems. Get
a tool specifically designed for that.

 

[Guest]

When we were using outlook 2000 on exchange 5.5, the setting for read receipt
was locked down for internal e-mail. With Outlook XP and 2003 it is no
longer set to send a read receipt automatically for corporate e-mail.

I belive the original post was accurate, and that this is a bug. There is
no documentation saying that it no longer applies.

Also, the following is from a KB article for outlook 2000
Responding to Read Receipt Requests

If you are using the CW installation of Outlook with Microsoft Exchange
Server as your mail service, Exchange will always respond to requests for a
read receipt.

If you are using the CW installation of Outlook with Internet Mail as your
mail service, you will have a choice to respond or not respond to all
requests for a read receipt.

If you are using the IMO install of Outlook you will have a third option, to
be asked on a per message basis if you wish to respond to a request for a
read receipt.

I'm not sure of everyone's specific environment, but personally I would like
it to work the way it did before. Reply automatically to internal e-mail,
and prompt for external e-mails.
-Jon

Yep, reported it but I think I'll remind them again

I don't mind sending a read receipt every now and then but it sure is good
practise whacking people who have it set as the default! :-D

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Lanwench [MVP - Exchange]"

Yeah, I think that one has been copied/pasted too many times from
previous versions ;-)

Ah - a bug, eh? Have you reported it?

I'm happy to say that I can fully control the receipts as long as I
can remember (which is OL98 and Exchange 5.5 SP4 which we were less
than 2 years ago)

I usually whack people with a rolled up newspaper when they request read
receipts anyway, so maybe they've just been too scared to try to send them
to me.

-----
"Lanwench [MVP - Exchange]"
message Hmmm - perhaps I spoke too soon. This was pulled out of a dusty box
in the attic of my memory....I haven't tested for ages and since I'm
the only user on my Exchange box, I'd worry if I got a read receipt
request.... However, I see that in OL2003 it states; "only applies to
Internet
Mail accounts" in the tracking options settings....

Roady [MVP] wrote:
<quote>
If you're using Exchange, the other Exchange recipient cannot deny a
read receipt </quote>

Ehm, I'm using Exchange and I'm soooooooooo denying Read Receipts
from my supervisor


-----
"Lanwench [MVP - Exchange]"
message Suzanne Myers wrote:
Dear Microsoft/Outlook 2003,

Thanks so much for making my job that much harder. You've
taken away my ability to track whether messages have been
read by giving message recipients the choice of whether
they want to send read responses. And my network team
tells me that they cannot remove this choice from Outlook.

If you're using Exchange, the other Exchange recipient cannot deny
a read receipt.

Now, despite our efforts to be a 'paperless' society, I
have to print messages, prepare formal memos, etc., have
recipients sign for the hardcopy, and keep the signed
document on file forever.

Not sure how a read receipt helps you avoid this if you really need
confirmation. A read receipt doesn't mean much from a legal
standpoint.

Again... thanks a bunch.

NB: this is not a direct red-phone hotline to Microsoft - it's a
peer support group, frequented by volunteers who try to help
others in their spare time.