yet another sending error

[Bandit]

Good day all


I am not able to send mail but can receive them. I was using norton and
uninstalled it to no avail. I tried different connections( wi fi. and 2
different dial ups) I also used the telnet tool but I get an error and i even
formatted my pc... no luck. I tried 2 email addys with no success ( The
connection to the server has failed. Subject '', Account: 'pop.gmail.com',
Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error: 10060, Error Number: 0x800CCC0E)

 

[Gary VanderMolen \(MVP\)]

Norton products when uninstalled leave a lot of problematic junk behind.
Any uninstall of a Norton product must be followed up by using their
debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Are you currently using any other third party security software?

 

[Max200g]

Had the same error and searched the web. Came up with diagnoseyourpc.com.
Haven't tried it yet. What was your solution?

 

[Gary VanderMolen \(MVP\)]

If you would like some custom help, right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[Bandit]

Hi Gary
I am downloading AVG at the moment but otherwise just using the standard
software preinstalled ( Windows defender, windows firewall etc) with the
laptop from new. Incidently my lap had worked from new with the norton.

Regards

 

[Bandit]

Hi there Gary
I used the norton tool you recommended , thanks for the advice and i
installed the avg custom without email scanning, no luck. I am using all the
standard app ( windows defender and firewall) that comes preinstalled with
new laptop. What else should i do?

Regards
Bandit

 

[Gary VanderMolen \(MVP\)]

The only other suggestion I have is to try upgrading to Windows Live Mail:

http://download.live.com/wlmail