XP won't install from 98'

M

Melissa

I recently tried to install XP Pro (UPG) from my 98. My pc
was built from scratch.

When it went to install, all I got was a black screen with
white bars on the bottom that said Starting Windows
Setup...the disk stopped spinning and it just sat there.

Is that normal? If not what should I do?

Melissa
 
C

Carey Frisch [MVP]

HOW TO: Prepare to Upgrade Windows 98 or
Windows Millennium Edition to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;316639

Before upgrading any existing Windows installation, it would be prudent to
run the Upgrade Advisor for Windows XP. This tool will report what hardware
or software may be incompatible with Windows XP. If you follow the Upgrade
Advisor's recommendations, you should not have any problem upgrading to
Windows XP.

If you fail to utilize the Upgrade Advisor, you may run into incompatibility issues.
Just inserting the Windows XP Upgrade CD in the CD Drive and selecting
"upgrade" is not going to give you the desired result. You must "prepare and
plan" your computer before beginning the upgrade process.

Windows XP Upgrade Advisor
http://support.microsoft.com/default.aspx?scid=kb;en-us;307726

It is imperative that you have the latest BIOS update installed. Visit the support
website of the manufacturer of your computer or motherboard for instructions
on updating your computer's BIOS.

Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Also, physically disconnect all your peripheral hardware devices,
especially USB devices (not including your mouse, keyboard or
monitor). Uninstall any antivirus program, too!

If you happen to run into any installation difficulties, use the following resources:

How to Troubleshoot Windows XP Problems During Installation
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310064

Troubleshooting Windows XP Setup
http://www.kellys-korner-xp.com/xp_setup.htm

[Courtesy of MS-MVP Kelly Theriot]

Clean Install Windows XP
http://michaelstevenstech.com/cleanxpinstall.html

[Courtesy of Michael Stevens, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------


| I recently tried to install XP Pro (UPG) from my 98. My pc
| was built from scratch.
|
| When it went to install, all I got was a black screen with
| white bars on the bottom that said Starting Windows
| Setup...the disk stopped spinning and it just sat there.
|
| Is that normal? If not what should I do?
|
| Melissa
 
M

Melissa

Your last message was not available.

Thanks for trying to help me, if it still does not work
maybe you can email me the response?

Thanks
Melissa
 
B

Bruce Chambers

Greetings --

Have you made sure that your PC's hardware components are capable
of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(http://www.microsoft.com/whdc/hcl/default.mspx) Additionally, run
Microsoft WinXP Upgrade Advisor to see if you have any incompatible
hardware components or applications.

You should, before proceeding, take a few minutes to ensure that
there are WinXP device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware quality requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639

Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
B

Bob Harris

I agree whole heartedly with the previous replies that told you to run the
(free) Miscosoft Upgrade Advisor. I did this before upgrading an Fall'98
vintage Gateway, running 98 first edition. It informed me that I had some
issues, including CD software, virus software, Outlook, DVD player, etc. I
removed offensive software and bought new software, ready to install after
XP was running. It did not flag any hardware problem, and I had none. That
is to say the Advisor is pretty good, at least for my PC.

I have heard that if you have system-level software, like Take-Two or
Go-Back, that these should be removed before upgrading. The latest Go-Back
works under XP, but not Take-Two. For anti-virus, use Norton 2002 or higher
or the latest MacAfee. Older version may not work. Even if you have moden
anti-virus software, uninstall it before th upgrade and then reinstall it
afterwards. Ditto for things like Norton Utilities, System Works, or
equivalents. Definitely unintall al CD and DVD writing software before the
upgrade. Reinstall an XP-compatible version afterwards. Have patches ready
for all software, or perform an automatic web-update (e.g., Norton) if that
is supported.

If the Advisor flags an BIOS issues, including year-2000 problems, download
and install a later BIOS, if one is available. If not available, then it is
time to get a new motherboard. That is bes done before upgrading to XP,
since changing a motherboard under XP is more difficult than under 98.

Finally, assuming it looks possible to upgrade, take a moment to consider
adding some RAM. XP will work with 128 Meg, but it is a lot happier with
more. My Gateway was limited to 384 Meg (motherboard BIOS limitation), and
that was enough for most programs, except for a high-resolution digital
picture editing program. I now have a newer PC, built fom parts, which has
1 Gig of RAM. XP really likes that, and digital photo editing is now very
fast.
 

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