Xp wont connect to internet after system upgrade

J

Joseph

I recently upgraded my motheroard from a 915 chipset to 945 chipset..
Everything in my system works fine except that the new board is not able to
connect to the internet.. I replaced my 56k dialup modem with another of same
make and model but the same problem.. The modem dials in xp but automatically
disconnects after a few seconds.. Its says that the remote computer did not
respond.. But when I reconnect my old board it do connects through the same
modem.. I use the lastest chipset and modem drivers and my board and modem is
new.. Telephone line has no problem and I use Windows XP professional.. I
tried connecting after a fresh install of xp with service pack 1 and 2...
Both gives the same problems... Somebody Help me out.. Is there anything I
can do with xp to make it work??
 
W

windmap

Try running Query Modem
To test a modem

You must be logged on as an administrator or a member of the Administrators
group in order to complete this procedure. If your computer is connected to
a network, network policy settings might also prevent you from completing
this procedure.

1.. Open Phone and Modem Options in Control Panel.
2.. On the Modems tab, click the modem you want to test.
3.. Click Properties, click Diagnostics, and then click Query Modem.
Notes

a.. To open Phone and Modem Options, click Start, click Control Panel, and
then double-click Phone and Modem Options.
b.. This procedure sends standard AT commands to your modem, and displays
the responses that indicate features supported by your modem.
 
P

philo

Joseph said:
I recently upgraded my motheroard from a 915 chipset to 945 chipset..
Everything in my system works fine except that the new board is not able to
connect to the internet.. I replaced my 56k dialup modem with another of same
make and model but the same problem.. The modem dials in xp but automatically
disconnects after a few seconds.. Its says that the remote computer did not
respond.. But when I reconnect my old board it do connects through the same
modem.. I use the lastest chipset and modem drivers and my board and modem is
new.. Telephone line has no problem and I use Windows XP professional.. I
tried connecting after a fresh install of xp with service pack 1 and 2...
Both gives the same problems... Somebody Help me out.. Is there anything I
can do with xp to make it work??


I've seen that same problem a few times...
I ended up solving it by simply getting a different brand of modem.

I have no idea why some otherwise working modems simply do not work on some
installations.
 
E

Elmo

Joseph said:
I recently upgraded my motherboard from a 915 chipset to 945 chipset..
Everything in my system works fine except that the new board is not able to
connect to the internet.. I replaced my 56k dialup modem with another of same
make and model but the same problem.. The modem dials in xp but automatically
disconnects after a few seconds.. Its says that the remote computer did not
respond.. But when I reconnect my old board it do connects through the same
modem.. I use the latest chipset and modem drivers and my board and modem is
new.. Telephone line has no problem and I use Windows XP professional.. I
tried connecting after a fresh install of xp with service pack 1 and 2...
Both gives the same problems... Somebody Help me out.. Is there anything I
can do with xp to make it work?

A few things to try, just as a test:

Look in the Device Manager for a conflict. Try disabling any COM port
listed in the BIOS. Move the modem to a different slot. Move the sound
card to a different slot. Remove the sound card.

Actually only about 24 threads though the first two pages suggest there
are 155:
http://groups.google.com/groups/search?q="remote+computer+did+not+respond"+hardware&qt_s=Search
 
B

Bruce Chambers

Joseph said:
I recently upgraded my motheroard from a 915 chipset to 945 chipset..
Everything in my system works fine except that the new board is not able to
connect to the internet.. I replaced my 56k dialup modem with another of same
make and model but the same problem.. The modem dials in xp but automatically
disconnects after a few seconds.. Its says that the remote computer did not
respond.. But when I reconnect my old board it do connects through the same
modem.. I use the lastest chipset and modem drivers and my board and modem is
new.. Telephone line has no problem and I use Windows XP professional.. I
tried connecting after a fresh install of xp with service pack 1 and 2...
Both gives the same problems... Somebody Help me out.. Is there anything I
can do with xp to make it work??



Normally, and assuming a retail license (many factory-installed OEM
installations are BIOS-locked to a specific motherboard chipset and
therefore are *not* transferable to a new motherboard - check yours
before starting), unless the new motherboard is virtually identical
(same chipset, same IDE controllers, same BIOS version, etc.) to the one
on which the WinXP installation was originally performed, you'll need to
perform a repair (a.k.a. in-place upgrade) installation, at the very least:

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q315341

Changing a Motherboard or Moving a Hard Drive with WinXP Installed
http://www.michaelstevenstech.com/moving_xp.html

The "why" is quite simple, really, and has nothing to do with
licensing issues, per se; it's a purely technical matter, at this point.
You've pulled the proverbial hardware rug out from under the OS. (If
you don't like -- or get -- the rug analogy, think of it as picking up a
Cape Cod style home and then setting it down onto a Ranch style
foundation. It just isn't going to fit.) WinXP, like Win2K before it,
is not nearly as "promiscuous" as Win9x when it comes to accepting any
old hardware configuration you throw at it. On installation it
"tailors" itself to the specific hardware found. This is one of the
reasons that the entire WinNT/2K/XP OS family is so much more stable
than the Win9x group.

As always when undertaking such a significant change, back up any
important data before starting.

This will also probably require re-activation, unless you have a
Volume Licensed version of WinXP Pro installed. If it's been more than
120 days since you last activated that specific Product Key, you'll most
likely be able to activate via the Internet without problem. If it's
been less, you might have to make a 5 minute phone call.

--

Bruce Chambers

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