xp welcome screen log on log off problem

G

Guest

Help Please!:

I'm a Windows XP Home User (Wish I had stuck with Windows
2000).
At Welcome Screen I can see all the User log-in Icons for
my family and I.
No matter which one is selected (clicked on) log-on
proceeds but withing seconds log-off happens and 'personal
settings are saved'.
Booting-up in Safe Mode does not help.
Logging-on as Administrator does not help.
Trying Recovery CD Fix does not help.

Has anyone had any success in fixing this problem?

If so please CC me on it- I would be most appreciative.

If not...let me know and I'll CC you if I'm successful in
obtaining a fix.

Thanks.

Joe - New York

jmcnyse(pleaseremovethis)@aol.com
 
G

Guest

Dear Mike;

Thanks for taking a stab at my problem... but I'm not sure
you really read my posting.

I can't run ANY software...virus scanner or otherwise
prior to logging on...

I can't boot up on Safe Mode at all.

The MS knowledge base article is of no use to me as I
can't invoke it's use

'CAUSE I CAN'T DO ANYTHING WITHOUT FIRST GETTING PAST THE
LOG ON SCREEN.

But otherwise thanks for trying.
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Actually, you said the following with regard to Safe Mode:
"Booting-up in Safe Mode does not help, Logging-on as Administrator does not
help." hence, I assumed you could get into Safe Mode or could log on to the
Hidden Administrator account which would be required for you to use the
Knowledge Base article I referenced and my response presupposed that was the
case.

Please define recovery CD fix. Do you mean you have a recovery CD supplied
by your system builder or that you tried the Recovery Console.

If you didn't mean the hidden Administrator account, rather just an account
with Administrator privileges, there are some options, none the least of
which is the Knowledge Base Article I posted. If you did mean the hidden
account, then there is not left open to you beyond a clean install of XP as
follows and this will wipe your drive:
Boot with the XP CD in the drive. When you see the message on the boot
screen to "Press any key in order to boot from the CD," do so.

After loading drivers and files, you should be taken to a screen with
the following:

To Setup Windows XP now, press ENTER.
To Repair a Windows XP Installation using Recovery Console press R.
To Quit setup without installing Windows XP, press F3.

In your case, press ENTER.

Agree to the License agreement by pressing F8.

You will then be taken to a screen with two options.

To repair the selected Windows XP installation press R.
To continue installing a fresh copy of Windows XP without repairing,
press ESC.

This will bring you to a partition map where you
can delete, create and format partitions.
Select the drive you wish to format, delete the partition, then create a new
partition, format as desired and continue with XP installation.

A simple reinstall will not resolve this issue and while I don't believe a
repair install will resolve it, there is a remote possibility it might.

Assuming you have an actual XP CD as opposed to a recovery CD, try a Repair
install as follows:
NOTE, while a repair install should leave your data files intact, if
something goes wrong during the repair install, you may be forced to start
over and do a clean install of XP. If you don't have your data backed up,
you would lose your data should that eventuality occur.

Boot from the CD. If your system is set to be able to boot from the CD, it
should detect the disk and give a brief message, during the boot up, if you
wish to boot from the CD press any key.

Once you have pressed a key, setup should begin. You will see a reference
asking if you need to load special drivers and another notice that if you
wish to begin the ASR (Automatic Recovery Console) depress F2. Just let
setup run past all of that. It will continue to load files and drivers.

Then it will bring you to a screen. Eventually, you will come to a screen
with the option to (1) setup Windows or (2) Repair Windows Installation
using the Recovery console.

The first option, to setup Windows is the one you want and requires you to
press enter. When asked, press F8 to accept the end user agreement. Setup
will then search for previous versions of Windows. Upon finding your
version, it will ask if you wish to Repair your current installation or
install fresh. Press R, that will run a repair installation. From there
on, follow the screens.

If you only have a recovery CD, your options are quite limited. You can
either purchase a retail version of XP will allow you to perform the above
among other tools and options it has or you can run your system recovery
routine with the Recovery CD which will likely wipe your drive, deleting all
files but will restore your setup to factory fresh condition.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top