XP SP3 On-going crashes

[AIANDAS]

I've been experiencing on-going crashes and I go to Event Viewer and it shows
me that the following services failed to load or error messages came about:
PSINKNC; PLFLASHJ DEVICE CONTROL SERVICE; NANO SERVICE MAIN; AVGIDS WATCHER;
AKAMAI SERVICE; ADFS SERVICE;P ZUNE BUS ENUMERATOR; AVGIDS AGENT; AVGIDS
DRIVER; AVGIDS FILTER; AVGIDS SHIM; PSINPROC SERVICE; PSINFILE; PSINAFLT.
Apologies for writing in caps but I wanted to ensure these things stand out.
Any advice on how to deal with this will be greatly appreciated. Thank you in
advance.

 

[AIANDAS]

P.S.
Will Repair Console remedy these problems?

 

[sgopus]

remove and reinstall AVG antivirus software, it appears some of it's
components maybe either be missing or corrupt. this will resolve some of what
is going on. and the answer to your question is no, repair console will not
repair these items.

 

[AIANDAS]

OK I'll do the AVG install and re-install but what about those others
services? Were they affected by the corrupt AVG remnants?

 

[20100201]

I've been experiencing on-going crashes and I go to Event Viewer and it shows
me that the following services failed to load or error messages came about:
PSINKNC; PLFLASHJ DEVICE CONTROL SERVICE; NANO SERVICE MAIN; AVGIDS WATCHER;
AKAMAI SERVICE; ADFS SERVICE;P ZUNE BUS ENUMERATOR; AVGIDS AGENT; AVGIDS
DRIVER; AVGIDS FILTER; AVGIDS SHIM; PSINPROC SERVICE; PSINFILE; PSINAFLT.
Apologies for writing in caps but I wanted to ensure these things stand out.
Any advice on how to deal with this will be greatly appreciated. Thank you in
advance.

You need to re-install XP from scratch. there is no Solution for this
problem and the only replies you will get are like this:

" What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)? "

"Pig-Bear [MS MVP]" <[email protected]>

 

[AIANDAS]

I managed to get rid of the AVG remnants, but the other services are still
messing around with my system files in Event Viewer. Now what? Thank you for
helping me with the first part of this exercise.

 

[PA Bear [MS MVP]]

What anti-virus application was installed before you installed AVG?

Was the subscription still current when you uninstalled it before installing
AVG?

 

[SC Tom]

I've been experiencing on-going crashes and I go to Event Viewer and it
shows
me that the following services failed to load or error messages came
about:
PSINKNC; PLFLASHJ DEVICE CONTROL SERVICE; NANO SERVICE MAIN; AVGIDS
WATCHER;
AKAMAI SERVICE; ADFS SERVICE;P ZUNE BUS ENUMERATOR; AVGIDS AGENT; AVGIDS
DRIVER; AVGIDS FILTER; AVGIDS SHIM; PSINPROC SERVICE; PSINFILE;
PSINAFLT.
Apologies for writing in caps but I wanted to ensure these things stand
out.
Any advice on how to deal with this will be greatly appreciated. Thank you
in
advance.

Google (or whatever search engine you prefer) each of the offending
services, and you'll find out what they are. For example, PSINKNC is part of
Panda Cloud Antivirus, so you'd be better off uninstalling it and
reinstalling. Same with the rest. Some may require updates or patches from
the manufacturer.
You might want to try installing another anti-malware product and running
it, such as
MalwareBytes http://www.malwarebytes.org/mbam.php
and SuperAntiSpyware http://www.superantispyware.com/download.html to see if
you have some sort of infection. Is this a recent problem? Have you
installed some new software or hardware that may have caused it? If not, my
hunch is malware of some sort.

 

[AIANDAS]

I am hoping to avoid the grief of re-installing the OS all over again. I am
currently running Avira as my antivirus which is FREE when running on an
individual level. Please help, otherwise if that is the end game to this
problem well, I'll need to save my files/data etc

I've been experiencing on-going crashes and I go to Event Viewer and it shows
me that the following services failed to load or error messages came about:
PSINKNC; PLFLASHJ DEVICE CONTROL SERVICE; NANO SERVICE MAIN; AVGIDS WATCHER;
AKAMAI SERVICE; ADFS SERVICE;P ZUNE BUS ENUMERATOR; AVGIDS AGENT; AVGIDS
DRIVER; AVGIDS FILTER; AVGIDS SHIM; PSINPROC SERVICE; PSINFILE; PSINAFLT.
Apologies for writing in caps but I wanted to ensure these things stand out.
Any advice on how to deal with this will be greatly appreciated. Thank you in
advance.

You need to re-install XP from scratch. there is no Solution for this
problem and the only replies you will get are like this:

" What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)? "

"Pig-Bear [MS MVP]" <[email protected]>
.

 

[AIANDAS]

P.S.
Will uninstalling SP3 and re-installing it again remedy this problem?

I've been experiencing on-going crashes and I go to Event Viewer and it shows
me that the following services failed to load or error messages came about:
PSINKNC; PLFLASHJ DEVICE CONTROL SERVICE; NANO SERVICE MAIN; AVGIDS WATCHER;
AKAMAI SERVICE; ADFS SERVICE;P ZUNE BUS ENUMERATOR; AVGIDS AGENT; AVGIDS
DRIVER; AVGIDS FILTER; AVGIDS SHIM; PSINPROC SERVICE; PSINFILE; PSINAFLT.
Apologies for writing in caps but I wanted to ensure these things stand out.
Any advice on how to deal with this will be greatly appreciated. Thank you in
advance.

You need to re-install XP from scratch. there is no Solution for this
problem and the only replies you will get are like this:

" What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)? "

"Pig-Bear [MS MVP]" <[email protected]>
.

 

[AIANDAS]

I figured googling each and everyone of these things may be the way it goes.
OK uninstalling SP3 will not necessarily do the trick then right?

 

[R. McCarty]

No, the service failures are 3rd-party and undoing and re-installing the
Service Pack wouldn't address those failures.

Many services have dependency services. For one to start successfully
it requires that other services are started before it. Resolving service
starts can be difficult. Have you made any manual changes to services
that would account for the long list of failures ?

P.S.
Will uninstalling SP3 and re-installing it again remedy this problem?

I've been experiencing on-going crashes and I go to Event Viewer and it
shows
me that the following services failed to load or error messages came
about:
PSINKNC; PLFLASHJ DEVICE CONTROL SERVICE; NANO SERVICE MAIN; AVGIDS
WATCHER;
AKAMAI SERVICE; ADFS SERVICE;P ZUNE BUS ENUMERATOR; AVGIDS AGENT; AVGIDS
DRIVER; AVGIDS FILTER; AVGIDS SHIM; PSINPROC SERVICE; PSINFILE;
PSINAFLT.
Apologies for writing in caps but I wanted to ensure these things stand
out.
Any advice on how to deal with this will be greatly appreciated. Thank
you in
advance.

You need to re-install XP from scratch. there is no Solution for this
problem and the only replies you will get are like this:

" What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)? "

"Pig-Bear [MS MVP]" <[email protected]>
.

 

[someone watching]

I figured googling each and everyone of these things may be the way it
goes.
OK uninstalling SP3 will not necessarily do the trick then right?

uninstalling SP3 will NOT do the trick because as stated in another post,
your problems are related to various anti-virus programs you installed! You
have to uninstall the offending programs (BTW, sometimes you have to
REinstall, THEN UNinstall the offending program).

One last tip, try doing a 'clean boot' to come to a more stable system. This
may or may not work as anti-virus programs can get pretty 'deep' into the OS
.... do this:
START, RUN, MSCONFIG <enter>, select 'Diagnostic Startup', OK, reboot

See if that stabilizes the system and helps as you work to remove the
offending software

 

[db]

it would be my firm guess
that when you first installed
windows it was highly stabled.

therefore, I would test the issue
of crashes by booting into
safe mode and see if windows
is stable.

if so, then I would initiate a
clean boot to disable all
startups and third party
services so that normal
mode can become stable.

afterwards you can determine
which third party services and
startups should remain disabled.

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[AIANDAS]

OK I am about to do the diagnostic startup and hope for the best.
I'll repost once I see the offending services have been put in check.
Thanks guys!

 

[AIANDAS]

The following keys continue to make a nuisance of themselves and I am
thinking to go brute force, go into the registry and delete them.
Unless you think there's a kinder-gentler way ;-)

 

[AIANDAS]

Mea Culpa, forgot the bloody keys, they are:

PLFlash DeviceIoControl Service

NanoServiceMain

The Akamai service terminated with the following error:
The system cannot find the file specified.

The adfs service failed to start due to the following error:
The system cannot find the file specified.

The Zune Bus Enumerator Driver service failed to start due to the following
error:
The system cannot find the file specified.

 

[SC Tom]

*** replies in line

Mea Culpa, forgot the bloody keys, they are:

PLFlash DeviceIoControl Service

*** Look here : http://www.file.net/process/ioctlsvc.exe.html

NanoServiceMain

*** Look here: http://blog.cloudantivirus.com/2009/04/30/known-issues/
You may have to reinstall Panda to uninstall it.

The Akamai service terminated with the following error:
The system cannot find the file specified.

*** Look here:
http://ask-leo.com/whats_akamai_and_why_is_my_firewall_alerting_me_about_it.html

The adfs service failed to start due to the following error:
The system cannot find the file specified.

*** Are you part of a domain on a server running Active Directory? Go to
Start, Run, and type in services.msc and press Enter. See if any services
are listed for Active Directory and what the startup method is. Try stopping
it (if running) and set it as Disabled for now.

The Zune Bus Enumerator Driver service failed to start due to the
following
error:
The system cannot find the file specified.

*** If you have (or had) a Zune, try uninstalling the software and any
updates for it. If you have and use the Zune, try reinstalling the
application software and updates again.

 

[20100201]

First I would get rid of AVIRA completely. It is dodgy and you get pop
ups every time it updates to FORCE you to buy their professional
version. It is slow and it is GERMAN. We british try to avoid GERMAN
products in the same way as we avoid them in major tournaments like
Football/Soccer.

Sadly I have to advise you that you should backup your data immediately
because there is simply no way out of this. your system has become very
unstable. Please download or buy Norton Ghost 15 because in my opinion
it is the best software in the market place to backup your data.

Also, Norton Ghost will enable you to clone/backup your entire drive
when you have re-installed XP SP3 so that in future you should be able
to restore your system much more quickly then going through the routine
install option.

hth

I am hoping to avoid the grief of re-installing the OS all over again. I am
currently running Avira as my antivirus which is FREE when running on an
individual level. Please help, otherwise if that is the end game to this
problem well, I'll need to save my files/data etc

I've been experiencing on-going crashes and I go to Event Viewer and it shows
me that the following services failed to load or error messages came about:
PSINKNC; PLFLASHJ DEVICE CONTROL SERVICE; NANO SERVICE MAIN; AVGIDS WATCHER;
AKAMAI SERVICE; ADFS SERVICE;P ZUNE BUS ENUMERATOR; AVGIDS AGENT; AVGIDS
DRIVER; AVGIDS FILTER; AVGIDS SHIM; PSINPROC SERVICE; PSINFILE; PSINAFLT.
Apologies for writing in caps but I wanted to ensure these things stand out.
Any advice on how to deal with this will be greatly appreciated. Thank you in
advance.

You need to re-install XP from scratch. there is no Solution for this
problem and the only replies you will get are like this:

" What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than
Defender)? What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you
bought it)? "

"Pig-Bear [MS MVP]" <[email protected]>
.

 

[Daave]

First I would get rid of AVIRA completely.

I wouldn't. It's one of the best antivirus programs available.

It is dodgy

It is not dodgy.

and you get
pop ups every time it updates to FORCE you to buy their professional
version.

1. No one is ever forced to do anything.

2. Avira is entitled to entice users of their free progam to upgrade to
the "professional" program. These popups are no more than a minor
convenience. Furthermore, one does not get popups if they disable them,
and the method to disable them is straightforward and simple.