Michael said:
I have been trying to install SP2 without success. I get the following error
message
"Service Pack 2 Setup could not backup Registry key
HKCR\Microsoft.update.Autoupdate to file C:\windows\$NT
ServicePackUninstall$\Reg00777. 5:Access is Denied."
I am logged in with a user that is in the admin group. I can look at the key
in the registry but when I try to change the security on it I get an error
that I cannot change the permissions of this key. Currently it looks like
nobody has permission to the key. How do I fix this?
Hi
It could be a registry access issue.
Please see the "Access denied" section here:
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2
I suggest you start out with the SubInAcl.exe tip there and see if
that solves your problem.
For folders you can consider deleting and other disk cleanup tips
after a SP2 installation, take a look here:
http://groups.google.com/groups?selm=#[email protected]
Before installing SP2, you should take a look at the
following sites:
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm
Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm
Please take a look at this Microsoft knowledge base article as well:
Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627
*Important* part from the link above:
If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.
Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.
If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:
http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm
Newsflash:
Adware T.V. Media Program Removal Tool
http://support.microsoft.com/?kbid=886590
and
Microsoft have now released a fix for the problem where SP2 fails to
boot after installing it in a PC with the Prescott or a Celeron D CPU
(or fails to install in the case of slipstreamed cds). The problem is
described here:
http://go.microsoft.com/fwlink/?linkid=34535
and the download for the fix is available here (install it before you
install SP2):
http://www.microsoft.com/downloads/...99-5d75-454f-ae07-b620727be8d8&DisplayLang=en
Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/[email protected]