Xp shut down - error message Rpc call service terminated

J

Jock New Zealand

Hi there,
Any help would be appreciated.

I have Windows Xp Home - and I am experiencing random
restarts when on the internet - downloading.

The error message I am getting is something along the
lines of

" Windows is shutting down due to something blah blah NT
Authority\System. Save all your work blah blah...

Blah blah failure RPC Procedure Call Service was
terminated unexpectedly"

Unfortunately I cannot install Windows Xp updates or
update anti-virus due to constant crashes.

Any Advice???

regards
Judy
 
S

S.Sengupta

Hi!
It's a W32.Blaster worm attack:-

Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

http://www.kellys-korner-xp.com/regs_edits/msblast.vbs

Patch #2:
W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger

regards/
ssg MS-MVP
pronetworks.org
 

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