xp pro

[Guest]

my computer crashed and I had the mother board replaced. When I went to
start up the computer, it had no operating system, which prior to the board
being replaced was xp professional. when I start up it takes me to set up
and asks for the xp disk. We did not save the key code and I dont know what
needs to be done to get past the set up. It takes me to the log in screen
and asks for the password, and states that the computer is missing file I392,
or something to that effect. I have no idea what it means. I have called a
few store ( best buy) who say I need to purchase the whole operating system
again and reinstall. Is this true or are they trying to make a sale????

 

[Carey Frisch [MVP]]

Read the following:

Changing a Motherboard or Moving a Hard Drive with XP Installed
http://www.michaelstevenstech.com/moving_xp.html

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

[Courtesy of MS-MVP Michael Stevens]

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| my computer crashed and I had the mother board replaced. When I went to
| start up the computer, it had no operating system, which prior to the board
| being replaced was xp professional. when I start up it takes me to set up
| and asks for the xp disk. We did not save the key code and I dont know what
| needs to be done to get past the set up. It takes me to the log in screen
| and asks for the password, and states that the computer is missing file I392,
| or something to that effect. I have no idea what it means. I have called a
| few store ( best buy) who say I need to purchase the whole operating system
| again and reinstall. Is this true or are they trying to make a sale????