XP Pro SP3 took out Mouse and driver from Device Manager

[JoJo]

I see the pointer frozen in the middle of the display but no mouse activity
and weirder yet is no sign of any mouse installed and no mouse drivers can
be seen in Device Manager. Scary. Opinions on what to do next?

I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot from.

 

[Clark]

I see the pointer frozen in the middle of the display but no mouse
activity and weirder yet is no sign of any mouse installed and no
mouse drivers can be seen in Device Manager. Scary. Opinions on what
to do next?
I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot
from.

System restore point , then lookup why SP3 failed
Clark...

 

[Stephen Harris]

I see the pointer frozen in the middle of the display but no mouse
activity and weirder yet is no sign of any mouse installed and no mouse
drivers can be seen in Device Manager. Scary. Opinions on what to do next?

I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot from.

This is just an idea. My Intellitype Pro Keyboard 2.1 driver would not
work with Vista and it wasn't easy to find a substitute driver.

Maybe booting into Safe Mode will let you use the mouse to do some of
the steps outlined below. I think Safe Mode uses the generic driver yet.
You may have to delete registry keys to uninstall the driver, then
reinstall. Possibly, your mouse has passed from legacy to historical.

http://support.microsoft.com/kb/321122

If you connect a Microsoft Plug and Play Serial Mouse, a Microsoft
EasyBall, or a Microsoft IntelliMouse pointing device to the computer,
the device may not be detected by Microsoft Windows. When you run the
Add New Hardware Wizard, the issue is not resolved.

CAUSE
This issue may occur if files from a previous installation of a pointing
device are still on the computer.

 

[PA Bear [MS MVP]]

Device Manager may not show any devices...after you install Windows XP
Service Pack 3
http://support.microsoft.com/kb/953979

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

 

[JoJo]

The effort to restore a mouse took all day. I can't use my KVM switchbox
anymore but I have a mouse. Nothing I did could restore my use of th KVM
switch that I tested piece at a time cable by cable with other working
equipment. SP3 also destroyed that for me too.

 

[Clark]

Telling the group about the KVM switch might have HELPED,
it is kinda pertinent...

Clark, shakes head...

Clark....

 

[Frank-FL]

I can't help myself. This has to be said. SP3 did not destroy anything.
You have outdated drivers and probably some mismatched hardware.
I haven't installed a mouse driver since amouse for MSDOS.