XP Pro not working properly

A

Amrit Prasad

Hello,
I have purchased a copy of windows xp professional full
version and did the upgrade from me installion myself just
yesterday, but it didnt seem to some of my drivers
correctly like my video card for one, especially its dual
monitor support and it said that it was conected on a pci
slot when in reality it is on a agp slot and my modem
driver was wrong, the main problem however was the fact
that internet explorer or the whole of windows didnt seem
to recognize my being conected to the internet, i mean it
dials up normally, connects and stays connected, but then
i open up internet explorer and it acts as how it would if
i wasnt connected, i figured it cannot be my modem because
i did connect to my friends computer using hyperterminal
and he transfered me the modem drivers from there and the
problem still wasnt solved, what could this be, at the
moment i uninstalled xp, and it automatically reverted
back to Windows Me, so that i could use my internet as
usual again. I called my isp before when it was xp to make
sure that the connection was good and they helped me as
far as they could but no problems were solved, could the
geniuses at microsoft please help me, because xp didnt
come cheap at 600 dollars and the store i bought it from
refuses to accept refunds after the packaging is opened
(which is kind of silly considering you have to open it to
check if the program works or not.)

P.s// so at the moment i have considered going dual boot
but how would i do this dual boot thing and how much
hardrive space does it require? , is it possible to later
on uninstall the dual boot thing to save harddrive space
and then do the upgrade from me to xp if i can get
everything working on xp with the dual boot.
contact me at : (e-mail address removed) ,
your help would be very much appreciated oh and below i
have listed my systems statistics to help you help me,
would you recomend that i get to xp with this system?
thanks again
My Computer
Compaq Presario 5WV490 , Purchased 13/08/01
Processor : AMD Athlon 1.2ghz
Memory : Upgradable up to 768mb, came with 128 but i
upgraded to 640mb SDRAM pc 133
Cache: 256kb level 2 pipeline burst cache
Hard drive: 40.0 gb ultra dma 7200rpm (at the moment i
have 23gb free space)
Diskette Drive: 3.5'' 1.44mb diskette drive
DVD-ROM Drive: 10x dvd reader drive
CDRW: 8X/4X/32X CD-RW drive
Modem: 56K ITU V.90 (14.4K Fax)
Networking: Accton 10/100 Ethernet Network Interface Card
Graphics: 32MB nVidia M64 Pro 4xAGP w/Tv Output
128-bit hardware accelerated 3d graphics
MPEG full motion video playback
Compaq Audio: Analog Devices AD1881 Audio
PHAT Stereo
Dolby Digital Surround Sound (AC-3)
JBL Platinum Series Amplified Speaker
System
Monitor: Multimedia Monitor Compaq MV 740 17"
Additional Features: Compaq USB internet keyboard,
internet scroll mouse.
O.S: MS Windows ME (i dont have the ME disk because it was
installed with the system)

so which hardware is definately incompatible with xp pro,
and which should i download drivers for before i install
xp,where to i obtain drivers from, how do i install it,

I appreciate you patience in reading my extraordinarily
long Support Request, thanks again
I am at : (e-mail address removed)

Amrit Prasad
 
R

Rick \Nutcase\ Rogers

Hi,

A dual boot is a good idea until you sort it out, and yes you can later
remove the WinME installation. The problem you are mainly encountering is a
lack of proper drive support for the system. The specifications you gave are
sufficient to run XP, but the Compaq hardware isn't supported "out of the
box" in the retail version of WinXP. You are going to need to locate proper
modem and display drivers, preferably from the device manufacturers though
you might be able to find some on the HP/Compaq support site.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 

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