XP printing multiple exposures on Oki C5300

[Uncle D.L.]

Our 10-station network at work has just installed a new Oki C5300 as a
network printer. A very sweet machine, except for one quirk:

All but one of our MS-networked machines are either Win98 or 98SE -- these
machines print documents of all sizes and colors from a wide variety of apps
to the C5300 with NO problems. However, the one XP professional box in the
building (the boss, naturally) cannot print docs over 2 pages long
trouble-free.

Page 1 is perfect. Pages 2-through-infinity all print onto the same
(second) sheet from the tray -- it's just layer after layer of text and
graphics superimposed on a single sheet. And if, for example, he were
to reverse the print order in Word... then every page EXCEPT the LAST one is
superimposed... and the final page prints fine. Never an error message
from the computer or the printer.

We've tried the usual list of uninstall/reinstallation/driver update/spool
settings... with no results. Haven't gotten a response from Okidata Tech
Support yet.

What are we missing here? Is this as simple as a page setup issue? Or
something more evil...

Uncle D.L.

 

[A Douglas]

What are we missing here? Is this as simple as a page setup issue? Or

something more evil...

The problem happens under some installation of Windows XP with SP1
installed when installing the drivers using the setup program on the
CD. Some files required by the driver are not properly installed.

You should be able to solve it by deleting the driver, then
reinstalling it from the /DRIVERS folder on the CD using "Add
Printer..." from the Printers folder on your PC.

Thanks for explaining this problem, hope this solution helps anyone
else with the same issue.

Alan Douglas
(Oki Europe)