xp home to xp pro upgrade w/ sp download = big problem

[david]

Hi,

I have a new Dell that came with XP Home. I upgraded to XP
Pro using the upgrade CD, legit (purchased in Sept).

All works okay, though not great (I get a lot of WFP error
msgs). So to get rid of them and stay current, I went to
install SP 1a. (Home may have had SP 1 upgrade already,
but the XP Pro upgrade indicated that no SP was installed;
it was plain XP Pro, so an upgrade appeared advisable.)

SP 1a took forever to download and install, but it did ...
except afterward I totally lost the mouse (USB)! No signal
to it from the pc (no light on the mouse), and the cursor
was frozen.

Uninstalling SP1a (via keystrokes) restored the mouse. But
clearly something is not right.

Any ideas and any help??!! This is getting kinda desperate
and I cannot get Dell on the phone.

thanks!

 

[Rich Barry]

David, there's quite a bit of info on problems with USB devices and SP1.
Check here.
http://tinyurl.com/w69e

"david" <[email protected]>

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