xp home to xp pro upgrade w/ sp download = big problem

D

david

Hi,

I have a new Dell that came with XP Home. I upgraded to XP
Pro using the upgrade CD, legit (purchased in Sept).

All works okay, though not great (I get a lot of WFP error
msgs). So to get rid of them and stay current, I went to
install SP 1a. (Home may have had SP 1 upgrade already,
but the XP Pro upgrade indicated that no SP was installed;
it was plain XP Pro, so an upgrade appeared advisable.)

SP 1a took forever to download and install, but it did ...
except afterward I totally lost the mouse (USB)! No signal
to it from the pc (no light on the mouse), and the cursor
was frozen.

Uninstalling SP1a (via keystrokes) restored the mouse. But
clearly something is not right.

Any ideas and any help??!! This is getting kinda desperate
and I cannot get Dell on the phone.

thanks!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top