XP Home No Longer Boots

[Anon]

Installed Avast AV and Winamp 5 on an hp x1963 1.2 Ghz
Celeron machine running WinXP Home today. Everything ran
smoothly for several hours (rebooted after installing) and
then, when WinMX was opened, everything kind of froze. I
could still get into Avast and change the preferences
there, but could not shut down the program, nor could I
shut down WinMX. The WinMX screen was just solid white
and not responding. I could not even bring up task
manager or shutdown normally. Pressing the power button
would not even turn the computer off. Finally just had to
flip the power switch on the surge box and shut it down.
When I turned the computer back on, the screen came up
saying that Windows could not be started and it gave me
the option to boot into safe mode, boot normally, or boot
to the last known good configuration. I tried all of
these options, but none worked. I would get a BSOD that
read: "Problem detected and Windows has been shut down to
prevent damage to your
computer." "UNMOUNTABLE_BOOT_VOLUME" and "disable BIOS
memory options such as caching and shadowing" then gave
the error codes: "STOP: 0x000000ED (0x80E35030,
0xC0000032, 0x00000000, 0x00000000)." It also told me to
uninstall any software or hardware I had added and
continue. Well, um, I cant very well do that if I can't
get past that BSOD and can't even boot into safe mode.

So, I went and searched the MSKB and found this article:
http://support.microsoft.com/?kbid=297185 and saw that I
should make the startup disks and use those to run a
chkdsk /r. I made the six startup disks and attempted to
use them. When I was prompted for the second disk, I
insterted it, pressed Enter and received this error
message: "file ntkrnlmp.exe could not be loaded, press
any key to exit." After that, when I rebooted, I got
nothing except a black screen with the blinking cursor.
Hitting F8 and trying to boot into safe mode would not
even work. The screen stayed blank. I could, however,
get to the system recovery by pressing F10, but if at all
possible, I wanted to avoid doing this, as it restores the
computer to factory state.

Does anyone have any other ideas? Thanks in advance.

 

[Guest]

sounds to me like you got a boot sector virus, and you need to reload fresh boot drivers on your machine, in order to this you have to atleast be able to get into safe mode and create disks, but it appears you tried..maybe you should reformat your drive , or turn off your bios antivirus when you boot from those boot disks somestimes it can be buggy...

 

[Guest]

a fabulous way to fix that is to get your winxp cd and turn your bios to boot off the cd as an option, and get to your system file checker, and it should tell you what you should do

 

[Anon]

There is no WinXP cd. The computer is an HP, and those do
not come with WinXP cds, or even recovery cds. There is a
partition on the drive that is used for system recovery.
I did not see an option in the BIOS to disable the anti-
virus, but it's possible that I overlooked it. I'll try
that, and try the disks again and see if it works. Thanks
for your reply.

-----Original Message-----
a fabulous way to fix that is to get your winxp cd and

turn your bios to boot off the cd as an option, and get to
your system file checker, and it should tell you what you
should do

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Did you look into this part of that article:
CAUSE
This behavior can occur if either of the following conditions is true:
a.. Your computer uses an Ultra Direct Memory Access (UDMA) hard disk
controller, and the following conditions are true:
a.. You use a standard 40-wire connector cable to connect the UDMA drive
to the controller instead of the required 80-wire, 40-pin cable.
b.. The basic input/output system (BIOS) settings are configured to
force the faster UDMA modes.
b.. The file system is damaged and cannot be mounted.
RESOLUTION
To resolve this behavior, use the appropriate method.
UDMA Controller
If your computer uses a UDMA hard disk controller, use the following
procedures:
a.. Replace the 40-wire cable with an 80-wire UDMA cable.
b.. In the BIOS settings for your computer, load the 'Fail-Safe' default
settings, and then reactivate the most frequently used options such as USB
Support.