Nickolas said:
i just bought a hp laptop it came with no OS however did come with a XP pro
product key i obtained a XP cd and it will not accept the product key i have
spoken to hp they told me to call microsoft then the call to microsoft said i
should write to these series of posts please help me out : ) nick
Did you use the Product Key that was affixed to the bottom of the HP
laptop? If so, did you use an OEM CD provided by HP? If the answer to
the first question is "yes," and the answer to the second question is
"No," then what you're seeing is perfectly normal.
Product Keys are bound to the specific type and language of CD/license
(OEM, Volume, retail, full, or Upgrade) with which they are purchased.
For example, a WinXP Home OEM Product Key won't work for any retail
version of WinXP Home, or for any version of WinXP Pro, and vice versa.
An Upgrade's Product Key cannot be used with a full version CD, and
vice versa. An OEM Product Key will not work to install a retail
product. An Italian Product Key will not work with an English CD.
Bottom line: Product Keys and CD/license types cannot be mixed & matched.
Your options:
1) Obtain a replacement installation CD from HP, and use the Product
Key affixed to the laptop.
2) Obtain a generic OEM installation CD (or copy thereof), and use the
Product Key affixed to the laptop.
3) Purchase a new full (OEM or retail) license of WinXP.
4) Install another operating system.
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