G
Guest
I have posted a question elsewhere about my Sony Vaio laptop suddenly asking
for a password for my son-in-law (the previous owner). Now I think it may be
a different problem.
We have tried several likely passwords, even though he had no password on
his laptop. I have tried to log in a Administrator in Safe Mode with a blank
password and I get this message:
"We can't load user's profile but have logged you on with teh default profile.
"The configuration registry is corrupt."
The I get another error message:
"Explorer.exe failed to initialize proeprly. Click OK to terminate the
application."
Then I get a Safe Mode screen that is blank except for the words "Safe Mode"
in the corners. When we try to log in to Windows, we get a similar message
with wallpaper but no task bar, Start button, desktop icons, etc.
I have tried two of the utilities lised in other messages for recovering
passwords, but I cannot get the laptop to read anything from the CD drive
when booting up.
What has changed on the PC? I installed SP2 a few weeks ago thinking it
would address the recent security flaws announced for XP. My wife is a
novice user and thinks she may have entered a password for my son-in-law's
account (Greg) but is not sure.
I have received the recovery CDs from Sony, but I still hope I don't have to
use them. We don't have a lot of data on the laptop but my daughter has some
photos and movies that they MAY have copied before passing the laptop to us.
Do I have any options other than trying to restore the laptop to its factory
state?
for a password for my son-in-law (the previous owner). Now I think it may be
a different problem.
We have tried several likely passwords, even though he had no password on
his laptop. I have tried to log in a Administrator in Safe Mode with a blank
password and I get this message:
"We can't load user's profile but have logged you on with teh default profile.
"The configuration registry is corrupt."
The I get another error message:
"Explorer.exe failed to initialize proeprly. Click OK to terminate the
application."
Then I get a Safe Mode screen that is blank except for the words "Safe Mode"
in the corners. When we try to log in to Windows, we get a similar message
with wallpaper but no task bar, Start button, desktop icons, etc.
I have tried two of the utilities lised in other messages for recovering
passwords, but I cannot get the laptop to read anything from the CD drive
when booting up.
What has changed on the PC? I installed SP2 a few weeks ago thinking it
would address the recent security flaws announced for XP. My wife is a
novice user and thinks she may have entered a password for my son-in-law's
account (Greg) but is not sure.
I have received the recovery CDs from Sony, but I still hope I don't have to
use them. We don't have a lot of data on the laptop but my daughter has some
photos and movies that they MAY have copied before passing the laptop to us.
Do I have any options other than trying to restore the laptop to its factory
state?