I used the second, CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19
or Code 39 After You Remove Easy CD Creator in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060. The file would not delete. I see no patch!
See copy of 3140 below!
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Microsoft Knowledge Base Article - 314060
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows X
View products that this article applies to
This article was previously published under Q314060
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
For a Microsoft Windows 2000 version of this article, see 270008.
SYMPTOM
After you remove either compact disc (CD) recording software or other software from your computer, your computer may exhibit the following behavior:
In My Computer, there is no access to your CD-ROMs
In Device Manager, the following error message appears in connection with any CD-ROM device that is part of your computer system
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
Device Manager displays the following error message
A driver for this device was not required, and has been disabled (Code 32 or Code 31).
You may also receive an error Code 39 message that indicates that the driver is corrupted
Device Manager displays the following error Code 19 message, which means that the registry returned some unknown result
Your registry might be corrupted. (Code 19)
You may also receive the following error message
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
RESOLUTIO
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk
To resolve this behavior, follow these steps:
Start Registry Editor (Regedt32.exe)
Locate the UpperFilters value under the following key in the registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318
On the Edit menu, click Delete, and then click OK
Locate the LowerFilters value under the same key in the registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318
On the Edit menu, click Delete, and then click OK
Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
Restart your computer
STATU
This is a known issue that can occur when you remove Easy CD Creator version 5.01 or earlier or DirectCD version 3.01c or earlier. This issue may also occur with Easy CD Creator version 5.01 and with DirectCD 3.01d or later.
MORE INFORMATIO
There may be other third-party CD-writing software products that exhibit similar behavior. Some or all of the troubleshooting steps in this article might apply if such a product also adds entries under the UpperFilters or LowerFilters value in the registry, either by adding its own filter drivers or by removing the registry keys and values outlined in this article that begin with:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318
WARNING: Make sure that you perform a backup of your registry before making any changes. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products
The information in this article applies to:
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Last Reviewed: 11/5/2003 (1.3)
Keywords: kbenv kb3rdparty kberrmsg kbHardware kbprb kbsound KB314060
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----- Jason Tsang wrote: -----
Goto
http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
(It'll fix code 41 errors too as per the contents of the last kb article)
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
Neen said:
are there by assigning a drive letter.
I have a code 19 error.
I used Article 314060,320553,and 310426 to solve the problem.
I requested premission for full control at regedit32.exe,and tried to edit \ delete:
HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\CONTROL\CLASS\{4D36E965-E325-11C
E-BFC1-08002BE10318}
the system would not allow me to delete. I tried several times.
just installed XP. I have been having problems with the computer cutting
off all the time with C4 and A errors!
