XP does not recognize blank dvd

[Guest]

Problem: Insert blank dvd-r and click on the drive properties and it says
the disk is full. Pinnacle thinks the drive is empty and tells me to insert
a blank dvd. Bottom line... I can't burn dvd anymore!

Debug: Burned two home movies to dvd-r (same lot of dvds) the day before.
Worked great. I have a Toshiba SD-R5112 (Mad Dog 4X burner). I also have an
NEC DV-5800A dvd player that came with my Dell desktop. This has to be a
software issue because both drives think the dvd-r is full if you insert
them. Inserting cd-r media works great... it recognizes the cd's as being
empty and ready to burn to.


Tried: reboot, reinstall of dvd decoder, removing useless Nero
Going to try: remove hardware + reinstall, swap master with current slave,

I'm not a computer genius so I don't know what else to do. Any help would be
appreciated. I've been all over the web and seen this problem but have never
found a solution.

 

[Jerry]

Before you swap the drives around boot into Safe Mode, open Device Manager,
delete all instances of the burner devices you find. Shut down, swap them
around, restart and Windows should redetect the devices and install the
drivers.

 

[Guest]

I need to make a correction.
The DVD Drive does not recognize a blank DVD as "full" rather it says "0
Bytes". So it thinks nothing is in the drive.

When I insert the blank dvd the drive description also changes from DVD-RW
Drive (E to CD Drive (E

When I double click on the E: drive it pops up a warning box and says
“E:\ is not accessible. Incorrect function.â€

What’s interesting is at the top of the warning window it says D:\ like it
thinks the E drive is the D drive. Windows XP Pro is confused!

What I tried this weekend.
1. Started in safe mode. Uninstalled the dvd drives. Shut down. Swapped
them. Set one as master one as slave (where before they were cable select).
This did nothing.
2. Tried Microsoft's CD-R fix (MSFT article 316529). This also did nothing.
3. Disabled IMAPI CD burning
4. Reloaded Pinnacle Video editing software... and the dvd decoder. Still no
success.

Any suggestions? Ideas? Help! Thanks

 

[Guest]

I'd like an answer to this too.
Yesterday I tried to burn a DVD for the first time. I put a blank rewitable
DVD into the drive on my desktop PC and in the explorer window the drive
description changed from DVD RW to CD drive. I thought it was maybe a problem
with the blank DVD so I put it into the DVD RW drive on my Laptop (Acer
Travelmate) and the exact same thing happened. Both machines run XP Home.

Strangely if I look at the drive in NTI CD & DVD Maker which came bundled
with the Acer it sees the blank DVD correctly, however this isn't what I want
to use to burn the DVD.

 

[Bob Noble]

Are both drives on the same ribbon cable? They need to be for you to set a
master and slave.
If you are randomly setting master and slave on our drives without them
being on the same cable, it won't work. If only one drive on a cable, it is
set as neutral, usually jumpers removed, unless otherwise stated on the
drive somewhere. If there are two drives on a cable, one drive is set as
master and the other as slave. If your machine supports cable select, you
can set all drives as cable select and the bios will sort it all out. Also,
make sure the Ide channels in the bios are set to auto, so your bios will
detect the drives properly. Just set all four to auto in the bios.

 

[Guest]

All drives on one cable. As I mentioned before I have burned DVDs and
everything was working great. Then the next day... the software doesn't
recognize that there is a blank dvd in the drive... but recognizes everything
else including blank CDs. I can't find anyone with an answer to this! Super
frustrating because I'm sure its a simple setting that windows or Pinnacle 8
changed.

 

[Bob Noble]

The only thing I can think to try is unplug the ribbon cable to the drive
and start up windows and let it lose the information on the drive that it
has stored in the registry. Turn the machine off and reconnect the drive.
Start the machine and it should put new info in the registry which might
solve your problem.

 

[Guest]

Are the DVD's used? If so it might have finalization data on it. Meaning, the
data tells the drive that the disc is full and that tells your computer that
also. Try Burning with Roxio. I hope that works.

 

[Guest]

I'm on XP home edition and i get this EXACT problem. I even went out an
bought a brand new burner thinking that maybe the old one just died.
Nada....new one gets the exact same error. I have uninstalled SP2, formatted
my HD, updated drivers.......NOTHING works.

 

[Cari \(MS-MVP\)]

If it recognizes an already burned DVD correctly then I would suggest the
blank media might be at fault. How many different brands have you tried?

 

[Guest]

I'm having the same problem. Did you find a solution?

 

[Guest]

28 Dec 2005:

I have ecountered a simar isu... DVD writer working one day, failed to write
the next. I still have not got it working. Did you get a good t. Please let
me know as its so frustrating!!
Thanks

DM