XP dead; tried everything; out of ideas; help!

I

Ian P. Winsor

I have a Thinkpad with XP Pro that belongs to a friend. He was installing a
some software and the machine crashed. On reboot, it says that
\Windows\system32\config\system is missing and that the system needs to be
repaired.

I boot with the Windows CD and select R to attempt a repair. I get to the
point where I am prompted to select the Windows installation I want to
repair, but when I make a selction, the install crashes. I give the
following:

"A problem has been detected and Windows has been shut down to prevent
damage to your computer"

REGISTRY_ERROR

STOP: 0x00000051 (0x00000001,0xE11AEB68,0x006F3000,0x000001D5)


I ran Partion Magic 8. It says there is a problem with the boot drive (1516
and recommends that I run a CHKDSK to repair. However, if I can't get the
Recovery Console to boot, I can't run the CHKDSK.

I removed both memory chips, one at a time and tried booting with each, but
no joy.

I upgraded the BIOS to the most current revision and reset it to defaults,
no luck.

I tried booting form the Windows CD and selecting Install Windows withthe
intent of running a repair of the installed copy of Windows, but the install
crashes with the same messages as above right at the point where it is
looking at the hard drive for previous installs of Windows.

My friend would be ok with formatting an rebuilding Windows frooom a clean
install, but I can't get to that point in the Windows install to delete the
current partition and reinstall. It crashes first.

The machine has 1.5GB of unused pspace at the end of the hard drive, which I
thought maynbe I could install a second copy of Windows on, but again, the
install crashes before I get to that point.

I also tried booting from diskettes, with the same result.

I have looked at every MS KBase article I can find about these errors done
Google searches on all of them too.

Help me out here. Is there some bootable utility or download that anyone
knows of that can help fix an XP NTFS partition? Any other ideas? I have
never seen a problem like this one before.

All help appreciated.

Thanks.
 
C

Curtis Newton

I have a Thinkpad with XP Pro that belongs to a friend. He was installing a
some software and the machine crashed. On reboot, it says that
\Windows\system32\config\system is missing and that the system needs to be
repaired.

I boot with the Windows CD and select R to attempt a repair. I get to the
point where I am prompted to select the Windows installation I want to
repair, but when I make a selction, the install crashes. I give the
following:

"A problem has been detected and Windows has been shut down to prevent
damage to your computer"

REGISTRY_ERROR

STOP: 0x00000051 (0x00000001,0xE11AEB68,0x006F3000,0x000001D5)


I ran Partion Magic 8. It says there is a problem with the boot drive (1516
and recommends that I run a CHKDSK to repair. However, if I can't get the
Recovery Console to boot, I can't run the CHKDSK.

The only program I know of is NTFS Professional. It will access your
NTFS drives from a DOS prompt, let you run chkdsk, etc.

http://www.sysinternals.com/ntw2k/freeware/ntfsdospro.shtml

Unfortunately, despite what it says above, it isn't free...you can
download it and run it, but can't fix the drive.

-
 
R

Ron Martell

Ian P. Winsor said:
I have a Thinkpad with XP Pro that belongs to a friend. He was installing a
some software and the machine crashed. On reboot, it says that
\Windows\system32\config\system is missing and that the system needs to be
repaired.

I boot with the Windows CD and select R to attempt a repair. I get to the
point where I am prompted to select the Windows installation I want to
repair, but when I make a selction, the install crashes. I give the
following:

"A problem has been detected and Windows has been shut down to prevent
damage to your computer"

REGISTRY_ERROR

STOP: 0x00000051 (0x00000001,0xE11AEB68,0x006F3000,0x000001D5)


I ran Partion Magic 8. It says there is a problem with the boot drive (1516
and recommends that I run a CHKDSK to repair. However, if I can't get the
Recovery Console to boot, I can't run the CHKDSK.

I removed both memory chips, one at a time and tried booting with each, but
no joy.

I upgraded the BIOS to the most current revision and reset it to defaults,
no luck.

I tried booting form the Windows CD and selecting Install Windows withthe
intent of running a repair of the installed copy of Windows, but the install
crashes with the same messages as above right at the point where it is
looking at the hard drive for previous installs of Windows.

My friend would be ok with formatting an rebuilding Windows frooom a clean
install, but I can't get to that point in the Windows install to delete the
current partition and reinstall. It crashes first.

The machine has 1.5GB of unused pspace at the end of the hard drive, which I
thought maynbe I could install a second copy of Windows on, but again, the
install crashes before I get to that point.

I also tried booting from diskettes, with the same result.

I have looked at every MS KBase article I can find about these errors done
Google searches on all of them too.

Help me out here. Is there some bootable utility or download that anyone
knows of that can help fix an XP NTFS partition? Any other ideas? I have
never seen a problem like this one before.

All help appreciated.

Thanks.

I would suspect a hardware related problem, possibly defective RAM.
The fact that the problem exists even when booting with the
multi-diskette startup set indicates that the hard drive is not the
primary culprit.

Try a self-booting diskette based diagnostic such as Tufftest from
www.tufftest.com - there is a free version.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
B

Bob Harris

For security reasons, XP tries to check the administrator's password, before
allowing you to run the recovery console. This can be turned off, but only
from the XP desktop level, using regedit.

In your case, you might be able to get around the limitations of the XP
recovery console but making a "Bart's PE builder" bootable CD. This would
have ot be made on another PC, also running XP. Link to Bart's:

http://www.nu2.nu/pebuilder/index.php?p=1

Note: Bart's makes a file of type ISO. This must be burned to CD using an
option like "make CD from image". Both Easy CD Creator and Nero can do
this. Avoid simply copying the file to a data CD, and avoid trying to
drag&drop it to CD.
 

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