J
Judy n Tom
After restoring the desktop from a crash, we can no
longer connect to the internt, e-mail, etc. The machine
is currently connected via cable and wireless network
adaptor (Linksys). The status of both shows a good
connection, "reparing" the connection does not change the
situation.
The computer is on Win XP SP1 (downloading SP2 failed
during the system crash event). The security package
was from Norton but the status of that is not clear and
it does not look to be operating correctly.
I can successfully ping web sites from the command screen.
The other computer on the same router works fine on
either the wireless or direct connection. I think that
eliminates issues with the ISP and the router.
Any suggestions welcome.
Thanks
Tom and Judy
longer connect to the internt, e-mail, etc. The machine
is currently connected via cable and wireless network
adaptor (Linksys). The status of both shows a good
connection, "reparing" the connection does not change the
situation.
The computer is on Win XP SP1 (downloading SP2 failed
during the system crash event). The security package
was from Norton but the status of that is not clear and
it does not look to be operating correctly.
I can successfully ping web sites from the command screen.
The other computer on the same router works fine on
either the wireless or direct connection. I think that
eliminates issues with the ISP and the router.
Any suggestions welcome.
Thanks
Tom and Judy