Word template footer appearing in Outlook emails

[psgofficemgr]

We use Outlook 2003. Lately, emails sent to others, especially those using a
different version of Outlook show a "footer" in the body of the email similar
to the following:
RH: 0/0/0000 0:00 AM
C:\DOCUMENTS AND SETTINGS\[NAME].PSG\APPLICATION
DATA\MICROSOFT\TEMPLATES\NORMAL.DOT
[Body of email then follows]

I use Word as Outlook editor and have a footer as part of my normal.dot in
Word. The "footer" insertion recently started when we switched to Windows
Server 2008. Any suggestions for stopping the "footer" appearing? It
doesn't show when Word as Editor is turned off - but then one loses some of
the functionality of Word.

 

[Roady [MVP]]

Locate normal.dot and rename it to .old. Does it still happen now?

 

[psgofficemgr]

It doesn't - but I think that's because the new Normal.dot no longer has the
footer in it. I think editing the normal.dot to remove the footer would have
the same effect? I guess I was hoping to be able to keep the footer in our
Word documents, but lose it in the emails. As I mentioned - this is a fairly
new problem - it did not show up until we upgraded servers.
--
Ron

Locate normal.dot and rename it to .old. Does it still happen now?

We use Outlook 2003. Lately, emails sent to others, especially those
using a
different version of Outlook show a "footer" in the body of the email
similar
to the following:
RH: 0/0/0000 0:00 AM
C:\DOCUMENTS AND SETTINGS\[NAME].PSG\APPLICATION
DATA\MICROSOFT\TEMPLATES\NORMAL.DOT
[Body of email then follows]

I use Word as Outlook editor and have a footer as part of my normal.dot in
Word. The "footer" insertion recently started when we switched to Windows
Server 2008. Any suggestions for stopping the "footer" appearing? It
doesn't show when Word as Editor is turned off - but then one loses some
of
the functionality of Word.

.

 

[Roady [MVP]]

The server upgrade should not have anything to do with this since it is a
local configuration.
When I add a footer to normal.dot in Word 2003, I do not see that text when
composing a new message. When reviewing the source of the received message,
it's not in there as well so the issue was probably caused either in the way
the footer got added or because of a corruption in the normal.dot file.

It doesn't - but I think that's because the new Normal.dot no longer has
the
footer in it. I think editing the normal.dot to remove the footer would
have
the same effect? I guess I was hoping to be able to keep the footer in
our
Word documents, but lose it in the emails. As I mentioned - this is a
fairly
new problem - it did not show up until we upgraded servers.
--
Ron

Locate normal.dot and rename it to .old. Does it still happen now?

We use Outlook 2003. Lately, emails sent to others, especially those
using a
different version of Outlook show a "footer" in the body of the email
similar
to the following:
RH: 0/0/0000 0:00 AM
C:\DOCUMENTS AND SETTINGS\[NAME].PSG\APPLICATION
DATA\MICROSOFT\TEMPLATES\NORMAL.DOT
[Body of email then follows]

I use Word as Outlook editor and have a footer as part of my normal.dot
in
Word. The "footer" insertion recently started when we switched to
Windows
Server 2008. Any suggestions for stopping the "footer" appearing? It
doesn't show when Word as Editor is turned off - but then one loses
some
of
the functionality of Word.

.

 

[psgofficemgr]

It would seem that several of us have corrupt normal.dot then. How did you
add the footers? We used Insert to add the SaveDate and the file path name.
I have tried deleting all previous normal.dot templates and redoing it but
the footer still shows when I send new emails. Any other things I should try
to fix this? --
Ron

The server upgrade should not have anything to do with this since it is a
local configuration.
When I add a footer to normal.dot in Word 2003, I do not see that text when
composing a new message. When reviewing the source of the received message,
it's not in there as well so the issue was probably caused either in the way
the footer got added or because of a corruption in the normal.dot file.

It doesn't - but I think that's because the new Normal.dot no longer has
the
footer in it. I think editing the normal.dot to remove the footer would
have
the same effect? I guess I was hoping to be able to keep the footer in
our
Word documents, but lose it in the emails. As I mentioned - this is a
fairly
new problem - it did not show up until we upgraded servers.
--
Ron

Locate normal.dot and rename it to .old. Does it still happen now?



-----

We use Outlook 2003. Lately, emails sent to others, especially those
using a
different version of Outlook show a "footer" in the body of the email
similar
to the following:
RH: 0/0/0000 0:00 AM
C:\DOCUMENTS AND SETTINGS\[NAME].PSG\APPLICATION
DATA\MICROSOFT\TEMPLATES\NORMAL.DOT
[Body of email then follows]

I use Word as Outlook editor and have a footer as part of my normal.dot
in
Word. The "footer" insertion recently started when we switched to
Windows
Server 2008. Any suggestions for stopping the "footer" appearing? It
doesn't show when Word as Editor is turned off - but then one loses
some
of
the functionality of Word.

.