Word is asking initials to the ASP.NET account!

[Fabricio]

I am trying to open word from ASP.NET in order to send a fax. But the
Word is asking for the initials to the ASP.NET user. I can heard the
sound of the window! But I can't see... And the application is stoped,
forever... How can I solve this problem?

 

[Raghavendra R [MSFT]]

What do you mean by trying to open word from ASP.NET? As such the problem
appears to be with Word application then. Please share out your code and
explain the problem in more detail. Which window are you talking about?

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

 

[Raghavendra R [MSFT]]

I just observed another post talking about the same thing. You may want to
try what's mentioned in that post.
Here is the post
============================================================================
============
The easiest thing would be to run the following command:

REG COPY HKCU\Software\Microsoft\Office\XX
HKU\S-1-5-18\Software\Microsoft\Office\XX /S
REG COPY HKCU\Software\Microsoft\Office\XX
HKU\S-1-5-19\Software\Microsoft\Office\XX /S

where XX is your Office version as follows:
8.0 - Office 97
9.0 - Office 2000
10.0 - Office XP
11.0 - Office 2003

E.g.
REG COPY HKCU\Software\Microsoft\Office\10.0
HKU\S-1-5-18\Software\Microsoft\Office\10.0 /S
REG COPY HKCU\Software\Microsoft\Office\10.0
HKU\S-1-5-19\Software\Microsoft\Office\10.0 /S

Hi mates,

I am trying to send a fax using a Webform. I using the FAXCOMLibEx
component and it works fine with a text file. The problem is that I
want send a Word document. The first time I run the application I
receive a FileNotFoundError, but I am sure the file is there. I can
see I WINWORD.exe process running under the ASP.NET account. The
second time the application don't return anymore, just restarting the
Web server. I read the following, in this newsgroup:

"
What kind of document are you trying to print?
Is it an Office document? If so, there is a problem that is caused by
Word/Excel trying to collect the initials from a user upon a first
start. If
you are doing this for example from a web page, the process is running
under
one of the special accounts (other then the current user) and the
Office
apps have not run in that profile yet. The solution is a registry
patch. I
could look it up if this is the problem you exprience
"

I think that's the problem I am experiencing. Could somebody show me
the registry patch a need to fix this problem?

Thank you,

Fabricio

============================================================================
===============

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.