Word Freezing Up

G

Guest

We recently rolled out Office 2003 on our network. I have a user that is
attempting to open attachments in emails and both Word and Excel have frozen
up. When it freezes, I can't do anything to shut it down, not even End
Tasking it. I have to physically shut the PC down to make it stop. Any
thoughts on what we could be seeing? This is only affecting one user at this
time and I have reimaged her PC with no help.
 

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