Word cannot open the document: user does not have access privilege

[Guest]

I backed up my hard drive before re installing XP Pro. Now, after restoring
from the back up, when I try to open the files I require, I get "Word cannot
open the document: user does not have access privileges" for word documents
and "Excel cannot access "file name". The document may be read only or
encrypted.
I have not encrypted the files, and I am the administrator for the computer,
so how can I get access to these crucial files??
I have the same problems trying to open and form of file that was backed up,
including PDF, JPEG, WMF etc.
Any guidance at all will be greatly appreicated.
Thanks

 

[Patti MacLeod]

Hi Supahiro27,

Have a look at this MSKB article, "How to take ownership of a file or folder
in Windows XP":
http://support.microsoft.com/default.aspx?scid=308421



Regards,

 

[rstaley]

The MSKB article really helped, I had a massive Reconciliation file
that somehow was deleted by a user and had to restore from backup.
After restore the file kept throwing out the error, by following the
security procedure in the KB article I was able to access the file once
again.

THANKS Patti!

 

[Patti MacLeod]

You're very welcome, rstaley



Regards,

 

[jinjerly]

Thank You!

For several months, I was locked out of my teaching files because another user had restored my system. I was frustrated to no end. I was reinventing my own wheels when -- duh -- I decided to do a search on Google to solve the problem. However, it wasn't until I typed in the words with the quotes "user does not have access privileges" until I came upon your link. Within 10 minutes, I solved the problem myself.

The only thing the article doesn't tell you how to do is how to enter safe mode. Believe it or not, I didn't know how. Another thing the article doesn't tell you to do is to print or save the article before entering safe mode because once I entered safe mode, I couldn't access the Internet to use the article to solve the problem.

In sum: THANK YOU SO MUCH!

 

[whatevah]

Gents, I'm having the exact same prob.


Firstly, I created a word doc, typed some stuff, put on a password for the document. THEN thinking about going the extra mile, i made the whole folder secure. what that did was put a password on for accessing XP at start up.

so this morning my father tries to log on as HP_Administrator (the same user i was under when I made the docs) and he finds "Administrator" on their (I guess it created that user when i secured my files/folder). so he goes into safe mode, deletes the Administrator account, and therefore the password to open XP is gone.. somehow.

So i get home, I try to access the folder, I can open it, I just can't look at anything, it's all encrypted. AND I can not open the word document "User does not have access privilages"

so i followed the advice, i did a system restore to the day before, AND i also changed security and ownership on the file. that **** did not work. I am still getting the same error. I spent 2 weeks planning out a trip to vegas, all the clubs i wanted to hit, all the info, and secured it in the document.. now I can't access it, please some one help.

thanks

 

[Fatal Exception]

Thank you!

I registered on the forum just so I could say thanks - you got me out of a big mess!

Cheers,
Chris.