Word 2007

[MEL]

After years of working with Word 2003, I recently got updated to Word 2007. I
have this situation of - when I click on the Word icon to open so I can
create a documnet - the document that I had created and saved prior to,
automatically appears rather than a blank page. How can I fix this so that
when i open the icon a blank page will appear?

 

[Stefan Blom]

Exit Word and then rename the normal.dotm file. You can perform a search in
Windows for the file (be sure to search hidden files and folders). When you
restart Word, a clean copy of Normal with factory default settings will be
created.

 

[MEL]

Thank you for your response,. Unfortunately I am lost in using 2007 ( versus
2003) . If you would please give me the step by step for example if I close
out of word how/where do I rename the normal.dotm file? I apologize formy
lack knowledge but I have attempted to resolve on my own only to become
extremely frustrated.

 

[Stefan Blom]

Start the Find utility in Windows by holding the Windows key and then
pressing F. Type the file name (normal.dotm) in the "All or part of the
file name" box. Click More advanced options, and make sure that "Search
system folders," "Search hidden files and folders," and "Search subfolders"
are all checked. Then click the Search button.

 

[MEL]

I am beginning to feel like such a derilict, you are giving me the
instrutructiosnd and yet I still cannot follow them. Please excuse my
ignornace and I do appreciate your patience. #1 How do I find the utility in
Windows? #2 Where do i locate the Windows key? I have searched the
unternet asking these questions yet there is no specific answer ( for us
dummies)
The ironic situation is that on my table top computer i don't have this
problem with the same aWord 2007 problem. It is driving me crazy.
Thank you.

 

[Suzanne S. Barnhill]

As Stefan has said, you start Windows Search (Find) by pressing the Windows
key and F at the same time. The Windows key is the one to the left of the
left Alt key that has the Windows logo on it. You can also start search by
using Start | Search | For Files or Folders. Or, if you already have Windows
Explorer (My Computer) open (you can open it using Windows Key + E), you can
use the Search button on its toolbar.

For more help with finding Normal.dotm, see
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm, which covers your
situation.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[MEL]

I will try and see how it goes. Thank you Stefan and Suzanne for your patience

 

[Stefan Blom]

You are welcome.