Word 2007 Style Inspector and Apply Styles broken

[Roy in Acworth]

Word 2007 SP1 with hot fixes
Sometime in the last 2 weeks, the Style Inspector, Apply Styles and the list
of styles have all quit working. The windows are blank with solid Office
Theme background color.

The Styles still show in the drop down list on the ribon and the quick
styles still show on the ribbon.

I have done 'repair install'. I have removed Word and reinstalled. (It is
actually part of 2007 Enterprise edition so that went very quickly.) My next
choice short of help here is to remove all of Office 2007 and I am not
looking forward to that one. Too many settings not to mention license key
issues.

Any suggestions?

Thanks

 

[Roy in Acworth]

Thanks Cindy,
Since I posted, I have tried the /a option which appears to be the same as
CTRL safe mode. Either of these fix 2 of the 5 broken items. The Apply
Styles and Style Inspector work, but the Styles and Reveal Formatting Panes
do not and the File Location Dialog also fails.

I have also done a remove and reinstall of Office and again with the
expected lack of results. I have found out that starting the COMPUTER in
safe mode does fix all the problems.

I am sure this problem is going to be way too much fun to fix.

 

[Roy in Acworth]

No, new user profile does not totally fix it either. It too fixes 2 of the 5
problems.

I am having a real issue wrapping my head around the whole computer in safe
mode issue. To me that implies a device driver is loading a bad DLL that
Word is then finding in memory or something equally esoteric.

I am leaning toward a bad DLL somewhere, but I don't have any idea which
one. I am assuming that most of Word is still a win32 app; not .Net
Framework, so I would guess MFC dlls or something. This reminds me of
problems I used to see under Windos 98 with bad (old) dlls installed into
System32.