Word 2007 not responding

[Veronica]

Help! Word keeps locking up and gives the mesage "not responding" This worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.

 

[Guest]

You can test if it is templates by typing in Start Run

winword /a

If word works then it is templates.

 

[Nonny]

Help! Word keeps locking up and gives the mesage "not responding" This worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.

Try telling your problem to the Word pros at:

microsoft.public.office.misc

 

[Gordon]

Help! Word keeps locking up and gives the mesage "not responding" This
worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.

You /could/ try the group Nonny gave you, but even better would be
microsoft.public.word.newuser

 

[Nonny]

You /could/ try the group Nonny gave you, but even better would be
microsoft.public.word.newuser

Actually, it's "newusers". Looks like a good one though.

 

[Gordon]

Actually, it's "newusers". Looks like a good one though.

The Office one you mentioned is good, but tends to be very general, whereas
the word one is specific....

 

[Bill Daggett]

I had the exact same problem. I did as you suggested and sure enough,
it worked. Do I have to Start Run winword /a from now on?

Do you really think anyone is still monitoring this thread after a
freaking year?

 

[Rick Rogers]

Hi,

Try locating and deleting the normal.dot template in your user profile as it
is likely corrupt. When you reopen winword, the template will be recreated
cleanly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

 

[Johnny Fosse]

::Evidently you are. So, do you have any useful advice?::

It's completely NEW here, bozo. You're on Usenet, and don't have a
clue.

 

[Guest]

Typing winword /a starts Word without addins so in earlier versions of word
one goes to Tools - Templates and Addins and disables addins one by one.

It can also be caused by a corrupt normal.dot. Delete normal.dot and a new
one will be created.

 

[Raymond Ellis]

cannot find system backup
Raymond

 

[Bookman]

cannot find system backup
Raymond

Do you mean Windows Backup and Restore Center?