won't start, I've tried everything

[DanB (Previously DB)]

Hi,

My wife has migrated to a new Vista machine. Using Outlook and BCM 2003.
I've gotten outlook working with her old profile and data. I've searched
through messages here and so far:

The SQL and BCM services are running with 'system local'.
There are no disabled items in 'Help About'.
There are no error messages when outlook is started.

I've run out of amo. Any more ideas?

Thanks much, Dan.

 

[DanB (Previously DB)]

Hi,

My wife has migrated to a new Vista machine. Using Outlook and BCM 2003.
I've gotten outlook working with her old profile and data. I've searched
through messages here and so far:

The SQL and BCM services are running with 'system local'.
There are no disabled items in 'Help About'.
There are no error messages when outlook is started.

I've run out of amo. Any more ideas?

Thanks much, Dan.

Two more things.
I have seen the BCM 'enable window' go by early on but declined as I
didn't have the data files in place.

When getting to the install window on:
OfficeSBMESP4-KB930954-FullFile-ENU.EXE
(Service pack 4 for BCM 2003 and vista)

It fails immediately and doesn't write the log. So I'm guessing the
installer failed to get permission to write even if the extractor did
create temp files. I don't know how to cure this and nothing in KB on it.

But 1 then 2 don't make sense. And, like I said, the services 'are' running.

Thanks, Dan.

 

[DanB (Previously DB)]

We have decided to fix it by purchasing ACT!