C00D1197: Cannot play the file
Windows Media Player cannot play the file. You might encounter this error
message for one of the following reasons:
Your computer is not connected to the local area network (LAN) or to the
Internet. Connect to the network or Internet, and then try again.
The path to the file is not valid. If you typed a Uniform Resource Locator
(URL) in the Open URL dialog box, verify that the file name is spelled
correctly and that the path to the file is correct, and then try again. If
you clicked a link on a Web page, the link might not be valid.
The server is not available (for example, the server is busy or not online).
Try again later.
Some network protocols in the Player are not enabled. Enable all network
protocols, and then try again.
The proxy server settings for the Player are not configured properly. Verify
that your proxy settings are correct, and then try again.
To enable all network protocols
On the Tools menu, click Options, and then click the Network tab.
In the Streaming protocols area, select all the protocol check boxes.
To verify your proxy server settings
On the Tools menu, click Options, and then click the Network tab.
Verify your settings in the Streaming proxy settings area.
Note
If you do not know what your proxy server settings should be, on the Network
tab, select a protocol, click Configure, and then select Autodetect proxy
settings or Use proxy settings of the Web browser (available for HTTP
protocol only).
