WMI DCOM error Windows Updates

S

Sean Grieco

Hello all, I have been having an issue with multiple computers here. For
some reason a pc will all of a sudden be unable to get to windows updates.
Whenever it tries it gets a DCOM error in the event logs. The error is:
"The server {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4} did not register with
DCOM within the required timeout". That number links to WMI in the
registry. Another symptom of the problem is it's inability to run Windows
Scripts. I get the error: "ActiveXcomponent can't create object" with code
"800a01ad".

Right now the only way I know how to fix this program is to run a repair on
Windows XP. However, this is long and hopefully unneccessary. Any help
would greatly be appreciated.
 
S

Scott McNairy \(MVP\)

Are the problem computers infected with a virus?

Can you tell which object the scripts mentioned were trying to create?

As far as WMI goes, can you connect to the problematic computer locally and
get us this baseline:
open wbemtest.exe
connect to "root\cimv2" namespace
"Enum Instances" of "Win32_process" class
report any errors you see.

Thanks,
 
S

Sean Grieco

Scott, thanks for getting back to me...Here is your requested info.
1 - No chance of a virus being on these laptops, most of the time they are
brand new

2 - The script i'm running is one to return the computer name, it is:
wscript.echo pcname2()

'''Returns Name of PC
Function PCName2() 'Returns the name of the PC
strComputer = "."
Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")
Set colItems = objWMIService.ExecQuery("Select * from
Win32_ComputerSystem",,48)
For Each objItem in colItems
PCName2 = objItem.Name
exit function
Next
End Function

3 - And finally I ran your test and I got this error back:
"Number: 0x80080005 Facility: Windows Description: Server execution
failed

Thanks for your help!!!
 

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